Payroll Specialist (with French)

g & respective reporting

• Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers

• Initiate pre and postproduction calls with clients

• Answer client calls (dedicated clients, as well as other clients)

• Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution

• Deliver the internal and external KPI

• Suggest processes and controls tools improvements

• Ensure the back-up accordingly to the internal procedure in place

Knowledge and Skill Requirements**:**

• Very good mastery of French and English, both orally and in writing, at minimum B2 level.

• Preferred Payroll background

• An understanding of the client's trade, business and organization (payroll calculations, law and human resources)

• Accounting knowledge

• Customer relationship management

• Time management

• Client portfolio management

• Good interpersonal skills

• Analytical skills and an ability to summarize

• Organized

• Rigorous

• Independent

• Working within a team

• Dynamic and responsive

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

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