Business Analyst II

Job Description

Summary: Commerce Services (CS) is a team within the IT Platform organization, responsible for developing and supporting a growing number of critical enterprise applications within Advance Auto Parts. The team is responsible for the creation and evolution of the modern Advance Auto Parts service-based platform. Comprised of key core services including Order Management, real time Inventory Availability, Pricing, and more, the team will provide a structured way to develop and evolve service implementations. Key to this approach is the instantiation of an API-centric developer ecosystem that enables solutions to easily construct consumer-facing applications by  accessing these platform services. With a product-centric discipline, the platform enables a framework to evolve back-end services in parallel, ultimately driving faster agility and time-to-market of key features, and enabling Advance Auto Part’s Mission of having a “Passion for Customers. Passion for Yes”

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• ** Ability to work with highly conceptual requirements for services utilized by other IT teams with
• front facing systems and to separate channel specific requirements from broad service capabilities.
• ** Develop strong partnerships with business and IT stakeholders. Understand how to adjust communication styles to fit people, projects, and content.
• ** Strong ability to facilitate large and small working meetings, such as setting clear agendas, including the proper stakeholders, keeping the discussion on point, and driving discussion to achieve the agenda. Can work with the group to establish next steps and drive progression regardless of issues raised.
• Work with business stakeholders, project managers, business analysts, and other IT teams to understand the business needs and their requirements.
• Work with a nimble team of software engineers and enterprise architects to ensure the solutions meet our business needs using Agile methodologies in a fast-paced environment.
• Take a lead role in requirement analysis and gathering, and have a heavy input throughout the process, from requirements to production deployment.
• Able to shift between priorities as needed throughout the workday.
•  Conduct research, analyze business problems; solicit, advice, and compile clear and accurate business requirements from product owners Clarify requirements, illustrate business/system flows by utilizing software tools, explore technical feasibility tradeoffs, and make data-driven decisions.
•  Communicates with the development team and proactively raises, clarify, and push issues, opportunities, enhancements, and process improvements through to resolution.
• Prepare appropriate presentations of business projects to different audience (IT, business, senior management, etc.)
• Translate business requirements into technical system requirements and ensure documentation remains current throughout all phases of the SDLC.
• Organize large sets of requirements into meaningful groupings, providing contextual relationship and background
• Teach out requirements to multiple technical teams.
• Drive error handling discussions with technical team, to document appropriate responses and obtain business agreement as needed
•  Communicate timely status, including any potential risks/issues of the assignments to management.
• Learn new software tools, skills, modeling standards, and best practices as needed.
• Keep up with technologies at a high level. Provide mentoring to or collaborate with BA staff. Onboard new BAs.
• Ability to research issues across multiple key systems in a complex environment and work with other IT and business teams.
• Comfortable working in an open, dynamic, rapidly changing environment where collaboration is crucial.
• Extended hours may be required during peak workloads or special projects.
• Must be self-motivated and take initiative.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable
• accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Technical Skills
• Works individually on medium projects or as a team member on large projects
•  Possess a strong desire to become a subject matter expert on CS applications
•  Elicits requirements using appropriate techniques including, but not limited to, interviews, discussion groups, observation, shadowing, documentation review, and low fidelity prototypes Creates ad hoc, creative diagrams to illustrate key concepts and facilitate discussion
• Documents and maintains system requirements to internal standards
• Creates Business Process Modeling Notation (BPMN) and Sequence diagrams to communicate complex interactions between IT systems
• Facilitates system requirements reviews within IT (architects, tech leads, and IT management)
• Reviews test plans and test results to ensure the system requirements have been satisfied
•  Experience and understanding of enterprise integration concepts and high level understanding of technologies
• Follows Advance Auto Parts standards for requirements management

EDUCATION and/or EXPERIENCE

• The position requires a Bachelor’s degree or foreign equivalent in STEM discipline, Information Systems, Math, Business Administration, or a related quantitative field, and the following skill set through education or work experience:
• IT project requirements gathering; analytic software tools
• and applications; and presentation of complex system concepts and research results to nonspecialist audience. All listed qualifications may or may not be acquired concurrently. Must pass company’s assessment.
•  5-10 years of experience on IT projects.
•  5 years of experience in business systems analysis and design
• Proficient in Microsoft Office
• Requirements development in both Waterfall and Agile contexts

Preferred but not required:

• A general understanding of web services
• Master’s Degree preferred, but not required
•  Experience with Microsoft Project
• Experience with Lucidchart
•  Experience working with both on-shore and off-shore teams
•  Experience with either on-line or in-store retail selling applications
•  Experience with SAFe
• Experience with JIRA and Confluence
•  Experience with MS Teams
•  Experience with Snagit
• SUPERVISORY RESPONSIBILITIES
• None
• CERTIFICATES, LICENSES, REGISTRATIONS
• Agile Certificate(s) and/or PMP preferred.