General Manager II - Store AI2139

Job Description

What is a General Manager?

Primarily responsible for sales and the gross profit of those sales. Also oversees all functions of store operations, which include personnel, inventory, payroll, fleet maintenance and all customer service related areas. Sources stock sells and coordinates deliveries of auto parts to local installers and other potential sellers of parts. Advise staff of new or revised information on products, such as product capability, pricing, credit, warranties, and shipping.

Duties & responsibilities:

• Strive to exceed store sales and GP expectations and focus on increasing the bottom line

• Maximize sales potential through identifying new ways to drive sales

• Work with DM and sales force on marketing a business strategy to increase business

• Ensure that service standards are high and that complaints are quickly resolved

• Responsible for motivating, hiring and firing of store employees and all personnel related paperwork

• Continually train and coach store personnel thru both positive reinforcement and constructive criticism

• Train assistant manager so he/she can cover when the manager is absent

• Maintain proper inventory levels through ordering, returns and proper analysis

• Ensure timely deliveries through dispatching and use of two way radios/pagers

• Make sure customers are receiving credit copies of returns in a timely manner

• Make sure all vendor returns are done correctly and returned properly

• Ensure inventory integrity and minimize shrinkage

• Get daily paperwork to office in a timely manner

• Assist corporate departments with any questions or concerns they may have

• Set both long term as well as short term goals for the store and employees.

• Conduct performance evaluations periodically and constantly communicate and reinforce proper behavior and performance

• Constantly keep vehicles in good shape and promote safety to all drivers

• Maintain cataloging integrity

• Complete end of month procedures

• Create work schedules for drivers on a weekly basis

• Conducts weekly meetings with drivers.

• Make sure bank deposits are being done daily

• Constantly communicate with team members and encourage smooth communication flow between all employees and company departments

• Openly support and enforce all company policies, procedures, and guidelines

• Delegate responsibilities in order to reduce the work load as well as to qualify counter people

• Inspire team work and lead by example

  Qualifications:

  The Qualities and qualifications, which will make a person successful in this position, are:

• Past experience in the automotive industry

• Operations experience with full P&L responsibility is required.

• Demonstrate strong managerial skills

• Results driven

• Highly energetic

• Goal oriented

• Self-motivated who can also motivate others

• Have a positive team-player attitude.

• Ability to work in a multi-task and fast paced environment

• Excellent selling skills

• Sense of integrity and commitment to customer satisfaction

• Must be at least 21 years old, licensed for at least 3 years; and have an acceptable driving record

  Physical Requirements/Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the team member is regularly required to stand, walk, use hands and fingers, reach with arms, talk and hear. The team member will be frequently required to stop, kneel and crouch.  The team member occasionally will be required to sit, climb, or balance. 

• The team member must regularly lift and/or move up to 50 pounds, and frequently lift and/or move up to 75 pounds, and occasionally lift and/or move up to 100 pounds

AAPRTL