Inbound Sales Representative

WORLDPAC Canada is seeking a Full-Time Inbound Sales Representative– Bolton, ON

WORLDPAC, a subsidiary of Advance Auto Parts, imports and distributes original equipment and quality replacement automotive parts to select specialty import and domestic service centers.

What we have to offer:

• Career Advancement – internal promotions

• Competitive benefits package after 90 days of employment – health/dental, life insurance, AD&D, short/long term disability, etc

• Company RRSP program

• Employee Stock Option Purchase Plan

• Teammate discount on auto parts

• Vacation and Sick time off plans

• Safety Boot allowance

• Robust on-line training programs

• Provide a safe and healthy work environment

• Offer a charitable giving program

About the Position:

The Sales Representative – Inbound is responsible to provide outstanding customer service to WORLDPAC core customer base and assist the outbound sales team with achieving growth objectives.

• Assists outbound sales department by providing outstanding customer service;

• Periodically covers the desk of absent or unavailable outbound sales teammates;

• Secures and places orders for processing;

• Handles a high volume of inbound sales calls;

• Prepares order quotes and processing;

• Calls prospective customers to explain service or product offered;

• Achieves assigned performance goals and objectives set by management.

What you bring to the team:

• Have 1-3 years of relevant experience in automotive parts customer service and sales;

• Telemarketing and Customer Service experience;

• Proficient in data entry, including speed and accuracy;

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals;

• Proficiency in the use of technology tools used to manage and develop new and existing customers, including but not limited to computer hardware and software, on-line resources, intranet and telephone systems;

• Willingness to continue to evolve and develop personal skills to meet the changing environment;

• You are a self-starter and a team player: solid interpersonal, analytical, and collaborative skills;

• You are reliable -Excellent attendance record;

• Bilingual skills preferred.

WORLDPAC Canada endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruiting and selection process. Please contact WORLDPAC Human Resources at 1-800-644-9129 ext. 2245 to make a request for reasonable accommodation during any aspect of the recruiting and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

California Residents click below for Privacy Notice:

http://www.worldpaccareers.com/uploads/2/4/0/4/24047148/advance_auto_parts_--_california_candidate_privacy_notice.pdf