Application Management, Associate

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

The role

Responsible to define the most suitable solution for the system and provide the necessary support and assistance for system related issues both in the maintenance and implementation phases of the account.  Guarantees optimal system performance through checks and system monitoring.  

Responsibilities   

In addition to the tasks common to all Alight employees, the specific tasks for this position are:    

Implementation:  

·         Provides assistance to make estimates for the development of allowed ad hoc system requirements by the customer.  

·         Analyzes questionnaires provided by the Projects teams and configure them in Payroll Exchange  

·         Collaborates with the Products team in resolving issues and raising new functionalities to be added to the standard product as is required by the customers  

·         Ensures compliance to the Payroll Exchange standard  

·         Adapts and parametrizes the system solution for requirement gathering  

·         Performs testing for the different phases of a project as required.  

·         Analyzes questionnaires provided by the Projects teams and configure them in Payroll Exchange  

·         Resolves medium complexity problems related to the functional environment of the application  

·         Completes presented solution with newly identified needs during requirements gathering  

·          Ensures proper implementation of the solution in different environments (Development, Test and Production)  

·         Monitors data migration loading with the enforced controls. - (PEX Service Engineer – Data Migration)  

Maintenance and Support  

·         Resolves medium complexity problems related to the functional environment of the application  

·         Performs testing for system fixes to ensure the solution works.  

·         Supports the client on queries regarding application functions.  

·         Conducts routine checks for preventive maintenance on the system  

·         Solves easy and medium complexity problems related to the application environment, using functional knowledge of the parameters in the system and the knowledge of legislation in the country  

·         Performs unit testing of these parameterization results; carrying out the necessary tests in a testing environment.  

·         Maintains up-to-date documentation of solution documents and technical specifications both on the client and standard levels.  

Requirements

In addition to the common skills all Alight employees the specific for this position are:   

·         Has knowledge of HR pre-, post-, and payroll processing.  

·         Has Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / euHReka / Workday / SuccessFactors  

·         Can work on multiple projects simultaneously  

·         Has knowledge in data migration processes (PEX Service Engineer – Data Migration)  

·         Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / euHReka / Workday / SuccessFactors  

·         Knowledge and experience with the following technologies:  

o    WebMethods https://9.2 - ESB  

o    SQL  

o    XSLT  

o    Java  

o    Ruby on Rails  

o    MongoDB  

o    Javascript  

o    Webservices (WSDL, REST)  

·         Knowledge of integration technologies such as SAP XI/PI not required but good to have 

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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