Benefits Administration Senior Delivery Specialist with French

Alight Solutions

3.8

(36)

Kraków, Poland

Why you should apply for a job to Alight Solutions:

  • 4.2/5 in supportive management
  • 78% say women are treated fairly and equally to men
  • 75% would recommend this company to other women
  • 72% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • All Alight full-time colleagues receive health benefits beginning on their first day of employment, paid time off and 401k corporate match
  • Alight achieved a score of 100 in the Human Right’s Campaign’s 2021 Corporate Equality Index
  • Our Global Colleague Led Communities are an integral component of Alight's commitment to drive change in diversity and inclusion
  • #R-27084

    Position summary

    ted in EMEA region

    • Resolves cases and enter benefits data in the system for our client's employees

    • Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue

    • Defines the processes to support the service delivery of the International Benefits solution aligned to the global strategy, from a process and client value creation perspective

    • Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective

    • Configures system for a project based on client requirements

    • Contributes to projects utilizing standard project management disciplines

    • Takes an active part in Process Transition from Client to Alight office.

    • Works daily with other Alight Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients' employees

    • Develops reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.

    • Develops benefits system for new client project requests based upon complete plan rules

    • Problem solves issues by analyzing benefits system to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.

    • Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications

    • Provides creative solutions to continuously improve and optimize client delivery

    • Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing

    Requirements:

    • English Language - C1 Level is required (CEFR scale or equivalent)

    • At least 1 year of experience in Benefits Administration/HR Administration/Payroll area

    • Extensive analytical and problem-solving skills

    • Strong attention to details

    • Good understanding of delivering an outstanding customer experience

    • High level exposure in fast paced environment

    • Great Time management skills

    • Experience in MS Office is a must

    • Very good knowledge of MS Excel

    • Working experience in Benify system or SHARP (SAP HR) would be an asset

    • High level of self-motivation and proactivity is required

    • Spotless record and strong ethos

    We offer:

    • Private medical care,

    • Work from home Allowance,

    • Life insurance,

    • Benefit platform (MultiSport card, cinema tickets, vouchers, and many more),

    • Building experience with a growing worldwide organization,

    • Great work atmosphere: we value positive and productive work environment, open and honest communication and we know that People Matters,

    • Opportunities to engage in many events, activities and charity initiatives,

    • Remote work from any city in Poland, office in Krakow available if needed.

    We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

    DISCLAIMER:

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
    .

    Why you should apply for a job to Alight Solutions:

  • 4.2/5 in supportive management
  • 78% say women are treated fairly and equally to men
  • 75% would recommend this company to other women
  • 72% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • All Alight full-time colleagues receive health benefits beginning on their first day of employment, paid time off and 401k corporate match
  • Alight achieved a score of 100 in the Human Right’s Campaign’s 2021 Corporate Equality Index
  • Our Global Colleague Led Communities are an integral component of Alight's commitment to drive change in diversity and inclusion