Client File Analyst

Our story

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team. Because transformation takes a workforce. Learn more at careers.alight.com. 

The Client File Analyst position has overall responsibility for data file interfaces including configuration, analysis, and quality assurance. The role is responsible for ensuring the quality of all data interface analysis, technical documentation, test plans, configuration and testing completed for assigned clients on Alight’s proprietary benefits administration platform. This includes researching, documenting, and modifying interface specifications throughout the production life cycle.  They serve as a connection point where necessary for internal client teams, carriers and shared services.

Your Day as a Client File Analyst would include:

• Monitor imports and exports to ensure data is flowing in and out of the system as expected

• Review carrier discrepancy reports and conduct research on data fallout/errors

• Attend internal client status meetings for assigned clients

• Task management in JIRA

• Correspondence with carriers, managers and shared service teams on new file builds

• File configuration and quality assurance for new file builds

• File maintenance activities

• Conduct File timeliness and SLA management activities

• Support the Premium Reporting and Payment/Volume Bill process

• Support SmartBen Now imports

• Conduct data audits where needed to compare/reconcile carrier data with SmartBen data to keep systems in sync

• Annual Open Enrollment File Schedule management & delivery

Knowledge & Skills required

• MS Excel or Google Sheets - intermediate to advanced skills

• Experience working with EDI files – preferred

• Quality assurance experience – preferred

• Basic data flow analysis

• Strong organizational and time management abilities

• Ability to independently prioritize own work

• Attention to detail

• Exemplary verbal and written communication

• Cross-functional Collaboration

• Big picture thinking and problem-solving abilities

• Benefits administration knowledge - preferred

Education

• Bachelor’s degree or equivalent experience

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve**.**

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.  

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.  In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

Colorado Equal Pay for Equal Work Act Statement. Please note, offers are being determined on an individual basis. Alight takes into consideration the candidate’s experience, education, certification/credentials, market data and internal equity. The estimated minimum salary for this role is $51,800.00/year (full-time). For specific benefit details, please visit this URL: https://bit.ly/Alight-Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.