French - English HR Admin, Entry Level

Role Summary: French & English speaker HR Admin Entry level

To contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required

Delivery Key responsibilities:

• Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs

• Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country-specific legislation and tasks

• Where applicable ensure Data Management is performed accurately and on time

• Ensure Tickets and Calls are responded within SLA timescales and to a high standard

• Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also, support the updating of DWIs

• Proficient in using systems and tools

• SOC Controls completed on time and with the necessary evidence

• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate

• Highlight to Service Manager any deviations from the standard scope of service

• Ability to recognize and deal appropriately with sensitive and confidential information

• Successful completion of all learning objectives

• Time Recording to be completed accurately and on time

• NGA Security Standards are adhered and followed

• Contribute to team meetings and raise any issues immediately to your Service Manager

• Ensure you are up to date with all NGA HR announcements and communications

• Build good relationships with all lines of businesses where appropriate

• Update internal stakeholders, when needed, in a timely and accurate way

• Participates in projects and activities as needed and assigned

• Adherence to all Security and Compliance procedures

• 100% Attainment of customer SLA agreements

• Adherence to quality standards

• Demonstrate professionalism and act responsibly

NGA Human Resources offers you a unique chance to build a career in a vibrant, agile, and growing organization, yet one with truly global client relationships and a wide range of opportunities.

At NGA HR, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.

You have:

•  Fluent French and English is a must

•  Knowledge of MS Office tools such as Excel, Word, and PowerPoint

• Flexibility to support a global and fast-paced environment

• Attention to detail

• Excellent written and verbal skills

• Self-motivated and a willingness to learn

Essential

• High school diploma or equivalent

• 1-2 years relevant experience administering Payroll or Health & Welfare/Benefits in HR Consulting, HR Outsourcing, or other corporate environments

• HRIS knowledge

Desirable

• Experience working with HR and payroll data

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

.