At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.
With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team. Because transformation takes a workforce. Learn more at careers.alight.com.
Works with third-party providers (both Alight partners and client partners) to ensure seamless process delivery.
Identifies and researches issues/system defects (with/without guidance) and formulates resolutions/recommendations by analyzing fact patterns and applying/following SOPs and best practices.
Helps identify and implement ideas for improving the domain specific processes and methodologies
Provides resolution in accordance with due dates and documents/maintains SOP documentation and processes. Escalates issues/client noncompliance of processes/procedures as appropriate.
Responsible for daily execution/processing for aligned domain. Adheres to internal and external audit requirements for specific clients.
Oversees data processing, using SOP/guidelines, to ensure updates are accurately captured.
Responsible for peer review audits of manual work and providing necessary feedback.
Identifies potential service delivery issues and provides input towards process improvement.
Develop and deliver training material and documentation for global support in the ongoing environment.
Works with team members to communicate with client and/or other domains on issues.
Generates ad hoc reports by running and or writing queries and analyze for accuracy.
Conducts/supports acceptance testing of ongoing processes as required (at live date and as changes are made).
ACH Returns and NOC
Manage incoming checks and JV
Positive pay file
Process Annual Employee Elective Files (United Way, etc.)
Bonus/Commission Pay Input
Check Print Validation
Create Manual Check (Online or Manual)
Deposit Federal, State, and Local Taxes
Gross Ups/Impute Income
Mass Load & Balancing
Other Imputed Income Processing
Payroll Funding – Gross or Net
Payroll Validation and QA (Defensive Queries)
Periodic Funding for Tax Liability
Reconcile Other Payroll Related Accounts
Competencies, Knowledge & Experience
Role-specific Technical Skills and Knowledge
Education & Certification
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve**.**
As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.
Diversity Policy Statement
Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the United States
Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Colorado Equal Pay for Equal Work Act Statement. Please note, offers are being determined on an individual basis. Alight takes into consideration the candidate’s experience, education, certification/credentials, market data and internal equity. The estimated minimum salary for this role is $51,800.00/year (full-time). For specific benefit details, please visit this URL: https://bit.ly/Alight-Benefits
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
Remote work policy
Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight’s 15,000 dedicated ...