Inside Sales Support Representative

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

Please Note: Work From Home Opportunity | Virtual /Remote**

The Sales Development Representative conducts outbound calling to generate opportunities for new logos in an assigned region, focused on employer group sales of 1,000+ employees.

The Sales Development Representative is responsible for a specific geographical area and within that territory is accountable for identifying business opportunities via direct group outreach. Once group outreach is made, the goal is to secure meetings, qualify sales leads, and hand-off leads process with the regional Enterprise Sales Executive to close the opportunity to exceed an annual sales goal. Generating the leads will come from this individual’s direct discovery, utilizing multiple angles to reach out and identify new opportunities. Once meetings are secured, the regional Enterprise Sales Executive will drive account selling functions. The Sales Development Representative will need to partner closely with the Sales Executive and Sales Ops team throughout the sales process, along with the regional Sales Executives in order to achieve growth initiatives and exceed sales goals.

Responsibilities

Sales process

• Generates leads by developing contacts in potentially new strategic accounts via referrals, daily calling, online resources, and other outreach activities to employers within region
• Daily calls and other outreach to employers across the territory – which may be potentially numerous states (targeted goal of 100+ outreach calls and follow-ups a day)
• Conducts initial qualification of opportunity to confirm viability and gather high-level understanding of customer needs
• Accountable for identifying contacts at prospect accounts for Sales Executives to leverage for landing new accounts
• Successfully transitions leads to the Sales teams
• Facilitates appointment scheduling in prospect accounts
• Assist Sales Executive in communication with generated opportunities to move deal through the sales process
• Attains company Key Performance Indicators (KPIs) of 10 scheduled appointments per month and 3 proposals

Other

• Regularly engages with Marketing and the Alight Sales Executive to execute on strategy for region for net new lands
• Effectively work with marketing to identify creative campaigns and ways to generate sales ready opportunities
• Utilizes SalesForce.com and identify continuous improvement opportunities

Qualifications

Formal education and certification

• Bachelor's degree preferred

Knowledge and Experience

• 2 – 5 years of inside sales or business development lead generation experience
• Experience working in wealth and retirement business
• Documented achievement of plan performance
• Experience with both inbound and outbound lead generation, customer service, and/or phone based selling techniques
• Experience of daily dials, appointment setting, and opportunity generation accountability
• Experience running lead generation campaigns and multi-touch cadences
• Experience using SF.com and front-end cadence tools (Salesloft, Xant, Outreach i.e.)
• Have worked and collaborated with a field sales team with lead handoff
• Strong knowledge of the benefits industry and ability to quickly learn and understand Alight products and services to accurately relate to targets
• Ability to partner and collaborate with cross functional teams
• Proficient with Microsoft Office, Salesforce, LinkedIn Navigator

Other

• Strong communicator focused on achieving results
• Great work ethic, coachable, organized team player
• Able to work well under pressure
• Open to receiving direct feedback

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.  In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. #LI-Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

Colorado Equal Pay for Equal Work Act Statement. Please note, offers are being determined on an individual basis. Alight takes into consideration the candidate’s experience, education, certification/credentials, market data and internal equity. The estimated minimum salary for this role is $20.80/year (full-time). For specific benefit details, please visit this URL: https://bit.ly/Alight-Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.