ll manager supporting the client and internal teams on the account.
The Payroll Country Owner role is essential to deliver a compliant payroll calculations and legal compliance and will be responsible for creating and maintaining the solution.
Country Standards - identify best payroll practices in country, define and maintain the country standards, and support the teams to uphold the standards.
Maintenance and Compliance - continual review and update of country standard solution to identify and adapt to legal changes and incorporate into all design documents, workbooks, and other material to maintain country compliance.
Country Testing - validating all created standards and rules through testing of created country solution within Alight Pay.
Project Management - lead projects activating payroll for customers
Payroll Management - assist client and internal teams on country payroll and coordinate payroll activities.
Owns the payroll solution for the country
Key point of contact for sales when a person is required to represent our payroll solution for that country
Monitor regulatory environment and ensure changes are understood, planned and incorporated into the country payroll standards and workbooks
Maintain documentation for country standard payroll processing
Maintain all the country standard workbooks and documentation that state what is included in the standard deployment for the country in line with country legislative changes
Project manage activation of new customers to the tool
Review account status and participate in service review meetings with the client.
Support country payroll teams in running payroll and providing tier 1 support and triage for all technical questions and problems
Manage and maintain clear and informative communications to internal teams and the client to support the efficient processing of payrolls and systems.
Work with relevant teams across Alight to ensure changes to the technical environment is understood, tested and that all documentation is updated to reflect those changes
Upskill and develop team members through training delivery and coaching to enable them to fulfil their role
Knowledge, Education, Certification, Skills & Technical Proficiencies
Fluent in English (written, oral)
Advanced level of Excel
country legislation expertise
HR Consulting, payroll and outsourcing industry experience
A solutions-based thinker with a natural inquisitive mind
Attention to detail
At least 7 years' experience in a payroll role
Business analysis experience
Experience working for a global organization with a multi-cultural environment
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.