AB-Agent Relations Lic-Sr Assoc

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

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Job Code: 70017327
Band: 04
FLSA: Non-exempt

Job Summary:

The Allstate Benefits Agent Relations Licensing Senior Associate provides technical support and training for agent licensing and registration, serves as a subject matter expert for the Licensing and Contracting Team and performs quality reviews and verification of work as needed.

Key Responsibilities:

• Provides moderate to complex, technical support and training for licensing, registration, appointing, contracting, terminating and servicing agents according to the regulations of 53 states and foreign jurisdictions and multiple company policies and guidelines
• Inputs and updates agent data into computer and file system and reviews hierarchy for correct payment of commissions
• Processes and validates agent appointments, appointment renewals, terminations, resolutions and errors
• Communicates via phone and composes written correspondence with internal, external, and the team
• Verifies, requests, or questions regulatory information and composes inquires to compliance liaison
• Conducts and assists with training associates
• Participates as a Subject Matter Expert (SME) on various projects and assignments
• Conducts quality verification of work, communicates feedback with the management team

Supervisory Responsibilities:

This job does not have supervisory duties.

Education and Experience:

• High School Diploma or equivalent experience
• 1-2 years of experience

Functional Skills:

• Effective organization and prioritization skills
• Effective working knowledge of policy life cycle and service center workflow
• Effective understanding of all administrative systems utilized by the department, including electronic on-boarding application
• Advanced knowledge of the licensing and appointment processes according to the regulations of the various states and US territories
• Working knowledge of Microsoft suite of products

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is $37,000.00-$64,750.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.