Field Auto Adjuster - Meridian, ID

Allstate Insurance Company

3.2

(29)

Meridian, ID

Why you should apply for a job to Allstate Insurance Company:

  • 76% say women are treated fairly and equally to men
  • 56% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #754480-en_US

    Position summary

    ars we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

    We are the Good Hands. We don't follow the trends. We set them.

    Job Header:

    This is not an entry level position . Candidates must have experience writing auto collision estimates using auto estimating software CCC One, Audatex, or Mitchell

    This position is a field-based role. To be eligible for this role, you must be located in the Meridian, ID area

    "You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
    Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus. "

    Allstate Benefits:

    Field Auto Adjuster is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual virtually or physically inspects damage to a vehicle (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, completes total loss valuation and negotiates complex settlements with repair facilities, tow yards, customers, and estimates repair times for rental/loss of use.

    Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:

    • Competitive pay with needed support for continuous development and career advancement.

    • Flexibility in scheduling and a time off policy that helps support your work/life balance.

    • Initial and ongoing training to get you proficient in your new role

    • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit https://www.allstategoodlife.com to learn more.

    Company Car:
    Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work."

    Key Responsibilities:

    As a Field Auto Adjuster, you will play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer/shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates. With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a dynamic and engaging work environment.

    You'll wear a few hats to fill a few roles throughout your day that all require a level of experience.

    The Customer Service Expert - you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.

    The Investigator - you'll confidently and independently investigate auto claims by performing detailed reviews of damage and interpreting policies to determine coverage.

    The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You'll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.

    The Negotiator - You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.

    The Problem Solver - you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.

    The Recorder - you'll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You'll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.

    Qualifications:

    • You have 18 months+ experience writing auto Collision estimates using CCC or Mitchell.

    • You have a High School Diploma or a GED

    • Proficient written and verbal communication skills to effectively interact with customers.

    • Strong attention to detail and ability to write precise and comprehensive estimates.

    • Comfortable with utilizing technology and various platforms for claims processing.

    • Excellent time management and organizational skills to manage multiple assignments effectively.

    • Valid driver's license and willingness to travel as part of the job requirements.

    Notice of Licensing Requirement:

    • As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If applicable, you will be required to secure license(s) within 60 days of hire.

    • If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

    Notes:

    The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

    This position is not available for residents of California, Alaska, and Hawaii.

    Compensation offered for this role is $57,500 - $86,900 per year and is based on experience and qualifications.

    The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

    Good Work. Good Life. Good Hands®.

    As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate's benefits, visit allstate.jobs/benefits/

    Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .

    #LI-RF2

    Allstate generally does not sponsor individuals for employment-based visas for this position.

    Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

    For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.
    For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

    To view the "EEO is the Law" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

    To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

    It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

    Why you should apply for a job to Allstate Insurance Company:

  • 76% say women are treated fairly and equally to men
  • 56% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.