Lead Duck Creek Billing Engineer (Remote-Homebased Worker)

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary:

Allstate Business Insurance (ABI) have rolled out a new platform which is focused on growing our Commercial Auto Product. This is an exciting opportunity to join a growth area that will help to expand your skill base and give you the opportunity to grow and develop in a new platform.  The Successful candidate will be the technical lead in the Duck Creek Billing platform, providing and implementing technical solutions and guidance in both implementing new features as well as resolving complex production issues. You will be part of a team to design, develop, troubleshoot, debug, and implement Duck Creek Billing (alongside the wider Duck Creek policy team)  to build new insurance products and lines of business that meet all business & technical requirements for ABI.

Key Responsibilities:

• Serves as an expert of DC billing domain
• Provides input into the architecture and design of the product.
• Lead the development of new solutions and features.
• Follows design guidance to align with a cohesive and efficient product development.
• Develops code to deliver functionality that align with Allstate's security and compliance standards
• Provides insights and thought leadership in retrospective reviews to give insight to product owners, SCRUM masters, and lead engineers to improve velocity and quality
• Troubleshoots technical issues, perform root cause analysis 
• Recommends and implements solutions to production issues
• Provide guidance and mentoring to other team members to help drive solutions to the most complex issues the team face.
• Engage in code reviews of team members’ code to enforce good engineering practices, ensure maintainability and scalability of code, ensure that regulatory and security requirements are met and enforce coding standards of the team.
• Participates in knowledge sharing and contributes to the overall growth of the collective knowledge of the team

Supervisory Responsibilities:

This job does not have supervisory duties.

Education and Experience:

• 5+ Experience working with the Duck Creek Billing Application
• Experience troubleshooting production issues.

Desirable Criteria 

• Experience working in a SAFe and/or Scrum agile environment.
• Be detail oriented with an ability to work accurately and efficiently under pressure
• Be forward thinking and innovative
• Able to learn new technologies and teach other members of the team/s  
• Team Player, organizational and strong interpersonal skills. The role requires significant interaction with many different teams across a global company

Travel requirements
 

• Flexibility required to meet business needs

 
On-call Requirements
 

• Can be discussed at interview stage

Compensation offered for this role is $82,000-$134,800.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.