#JOB_POSTING-3-12634
n claims.
Expert on policy interpretation, understanding legislation, reform changes.
Lead a team of Claims Consultants responsible for coaching and training of Claims Advisors, providing claims handling, reserving and settlement direction on complex and catastrophic claims, conducting file reviews and identifying improvement opportunities and training requirements.
Provide input and partner with internal stakeholders on policy and product changes.
Owns claims discipline best practices and CPPP, ensuring that it is kept up to date.
Lead and communicate claims handling process changes.
Partner with Quality Management to develop questionnaires and identify actionable gaps.
Collaborate on Claims Training to provide input and approve technical content.
Work with the internal legal team to discuss and share legal trends related to Claims.
Keep informed about the latest trends and issues affecting claims handling and outcomes. This involves actively monitoring and understanding case law, shifts in the legal landscape, and regulatory changes. Deliver analyses and insights to various stakeholders regarding the impact on claims.
Skills Required
Experience in interpreting policies, case law and comprehending legislation and reform changes relevant to each region where we operate.
Experience in leading, mentoring, and motivating team members to achieve their best.
Proficiency in making informed decisions quickly and confidently.
Pivot based on strategic alignment changing circumstances.
Strong written and verbal communication skills
Proficient in the use of Microsoft tools
Education
7+ years of relevant experience with at least 5 years in management
Post secondary education preferred
CIP preferred
#LI-KT1
Skills
Business Acumen, Business Communications, Coaching, Conflict Management, Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Problem Solving, Results-Oriented
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®