Manager National Claims Salvage

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Accountabilities:

• Provide operational leadership and direction to a capable team of Claim Assistants, Senior Claim Assistants, & RSLA Advisors who handle a variety of tasks, including salvage nationally and ensures their cooperation to successfully meet Allstate Canada Group and the Claim Department performance requirements

• Provide detailed analysis that recognizes individual and team opportunities to positively impact Allstate Canada Group financial performance within appropriate claim performance metrics and adverse trends. Building plans to capitalize on the opportunities and reduce adverse risks.

• Develop employees and their abilities by providing appropriate coaching and feedback in preparation for developmental & career opportunities

• Recommend, implement, and maintain an optimal organization design within the team, including alignment of roles, accountabilities and authorities and alignment of tasks within the region to deliver on the strategy

• Actively look for ways to improve customer service, efficiencies, employee engagement and cost containment through Continuous Improvement mythologies

• Ensure performance and development plans are in place for all direct report employees

• Conduct monthly review of Salvage claims to keep inventory current and develop action plans as required

Qualifications:

• University degree/College diploma or related work experience

• Minimum 5-7 years of Claims Auto/Property experience

• Strong People Leadership/Management experience required

• Strong technical knowledge of Auto & Property Subrogation

• Enrolled in, or completion of, CIP designation

• Knowledge of RSLA

• Strong negotiation skills and ability to handle conflict resolution opportunities including complex issues

• Advance knowledge of Legal and Regulatory requirements such as Provincial Insurance Acts

• Strong working knowledge of foundational management systems; Continuous Improvement, Agile, Change Management

#LI-KT1

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.®