UM/UIM Moderate Represented Adjuster (CA, TX) - Remote 1

Allstate Insurance Company

3.2

(29)

Springfield, IL (Remote)

Why you should apply for a job to Allstate Insurance Company:

  • 76% say women are treated fairly and equally to men
  • 56% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #JOB_POSTING-3-1587

    Position summary

    and damages while providing exceptional customer service throughout your day. Customer communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with customers.

    Job Summary:

    Allstate Benefits

    Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:

    • Competitive pay with needed support for continuous development and career advancement.

    • Flexibility in scheduling and a time off policy that helps support your work/life balance.

    • Initial and ongoing training to get you proficient in your new role

    • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit https://www.allstategoodlife.com to learn more.

    You'll wear a few hats to fill a few roles throughout your day that all require a level of experience:

    • The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.

    • The Investigator - you'll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.

    • The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You'll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.

    • The Negotiator - You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.

    • The Problem Solver -you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.

    • The Recorder - you'll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You'll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.

    Work Location:

    Remote Home-Based Work

    This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, and Hawaii residents.

    When you work from home full time, you'll need:

    • a home office - a dedicated workspace in your residence that is private and free from distractions

    • a minimum internet bandwidth of 50 MB down/5 MB up

    • appropriate work surface and seating

    What will Allstate provide?

    • A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse)

    • Connectivity reimbursement of $80 per month to off set some of the cost of internet

    Preferred Qualifications:

    • 3+ years of experience handling Bodily Injury

    • 3+ years of Uninsured/Underinsured Bodily Injury claim handling experience

    • TX and/or CA claim handling experience

    • Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.

    • Ability to work independently and remotely, while managing time efficiently.

    • Familiarity with insurance policies, coverage, and liability determination.

    • Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.

    • Knowledge of innovative tools and platforms for effective claims evaluation.

    Certificates, Licenses, Registrations:

    As a condition of employment, you will be required to obtain an adjuster's license. Your manager will work with you along with the centralized licensing team to ensure that you are properly licensed.

    Skills
    Automobile Accidents, Claims Evaluation, Critical Thinking, Insurance Claims, Insurance Policies, Personal Injury Claims, Problem Solving, Property Damage, Working Independently

    Compensation
    Compensation offered for this role is $47,440 - 81,903 annually and is based on experience and qualifications.
    The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

    Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

    You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

    Good Hands. Greater Together.®

    Allstate generally does not sponsor individuals for employment-based visas for this position.

    Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

    For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.
    For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

    To view the "EEO is the Law" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

    To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

    It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

    Why you should apply for a job to Allstate Insurance Company:

  • 76% say women are treated fairly and equally to men
  • 56% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.