Associate Human Resources

ve/route data discrepancies.

Staff Relations & HR Helpdesk

• Act as the first-line contact for HR policy, process, and system queries via shared inbox/SNOW.

• Provide timely, accurate responses, and escalate complex matters to HRBPs/Staff Relations as appropriate.

Payroll & Benefits Coordination

• Compile payroll impacting inputs (new hires, changes, leaves, exits) and validate against cutoffs.

• Support benefits enrollment changes and vendor coordination, track issue resolution.

Policy, Compliance & Documentation

• Maintain audit-ready employee files and trackers, adhere to retention guidelines.

• Support internal/external audits, help implement policy updates and compliance campaigns.

Reporting & Analytics

• Produce routine headcount, JML (joiner/mover/leaver), and leave reports, maintain dashboards/KPIs.

Projects & Continuous Improvement

• Draft/update SOPs and checklists, identify opportunities to streamline processes and improve SLAs.

• Support HR programs (engagement, recognition, learning) and system/process rollouts.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).

• 1-3 years of HR operations/administration experience, shared services experience a plus.

• Familiarity with HRIS tools, Workday experience preferred.

• Proficiency with MS Office (Excel, Word, PowerPoint), comfortable with spreadsheets and basic reporting.

• Strong attention to detail, confidentiality, and follow-through, ability to manage multiple priorities.

• Clear written and verbal communication, customer-service orientation.

.