Technical Support Engineer II (Electromagnetics)

iety of technical challenges, and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys.

Key Duties and Responsibilities

• Apply engineering expertise and knowledge of Signal (SI) and Power Integrity (PI) flows to provide the highest level of technical support to customers and Channel Partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. 

• Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of large-scope, complex problems.

• Develop simulation best practices, solutions, and FAQs for knowledge articles.

• Develop and strengthen long-term relationships with customers.

• Develop technical expertise in one or more simulation areas, such as SI/PI/Electromagnetic Compatibility (EMC)

• Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes.

• Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements.

• Instruct training classes on the usage of Ansys simulation products, as required

• Execute field marketing activities including technical presentations for marketing events, assist Sales and Presales efforts to grow Ansys business based on expertise and skill, if required

• Participate in other strategic team and company initiatives, as needed

Minimum Education/Certification Requirements and Experience

• Master or Bachelor’s degree in Electrical/Electronics/Electronics and Communication Engineering specializing in RF/Microwave/Electromagnetics
• Sound knowledge related to the principles of SI/PI
• Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems.
• Engaging personality, engineering curiosity, and willingness for continuous learning
• Ability to work independently, as well as with others in a diverse team environment.
• Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
• Strong organizational and time management skills, possess a sense of urgency.
• Projects a professional image and demonstrates business acumen, driven to succeed.
• Interested in working with customers and willing to travel, if requested

Preferred Qualifications and Skills

• https://Ph.D. or MS/MTech degree preferred.
• 4-5 years of professional experience in an engineering environment
• Experience with using ANSYS HFSS, ANSYS SIwave, or other simulation software involving real-world, industry-level applications
• Familiarity with signal and power Integrity simulation analysis including eye diagram analysis, cross-talk analysis, transmission line impedance simulations, bathtub curves, TDR, power delivery networks, and power plane decoupling analysis
• Familiarity with the package, printed circuit boards and connector design processes, and EDA Tools
• Understanding of electronics industry trends, technologies, engineering environment, product design complexity, development challenges, etc.
• Experience being part of the engineering product development cycle will be an added advantage.

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe, teach, inspire, and be inspired. Together as One Ansys, we are powering innovation that drives human advancement.

Our Commitments:

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values:

• Adaptability: Be open, welcome what’s next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions:

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results

OUR ONE ANSYS CULTURE HAS INCLUSION AT ITS CORE
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

TAKE A LEAP OF CERTAINTY IN YOUR CAREER AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high – met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.

CREATING A PLACE WE’RE PROUD TO BE 
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: America’s Most Loved Workplaces, Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, https://U.K.).

 
For more information, please visit us at https://www.ansys.com

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.