技術天才

Apple

3.7

(120)

Taiwan

Why you should apply for a job to Apple:

  • 66% say women are treated fairly and equally to men
  • 66% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy.
  • Apple University creates classes, seminars, and tools to help employees understand Apple’s culture, organization, and values.
  • Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.
  • #114438306_1_台北_TW

    Position summary

    最低適任條件

    • 你應該:

    • 在遵守當地法律和任何已核准配套措施的情況下,能夠根據業務需求排班工作,這可能包含在夜間、週末和國定假日在直營店上班,而且可靠地依照班表出勤。

    • 具備零售或銷售經驗,或相關工作經驗。

    • 具備目測檢查和精細動作的技巧,可安全地執行硬體維修。

    • 具備在顧客服務環境中為軟硬體問題排解疑難的經驗。

    關鍵適任資格

    關鍵適任資格

    偏好適任條件

    偏好適任條件

    • 你能夠:

    • 展現 Apple 產品和服務的技術專業知識,包含維修裝置。

    • 分析問題,並依照疑難排解步驟找出技術問題的根本原因。

    • 以關懷和卓越的人際溝通技巧處理顧客服務問題。

    • 秉持行動為本的思維,主動採取最適合顧客和 Apple 的做法,而且通常能預測到問題和阻礙並做出調整以應對。

    • 在步調快速的環境中工作,經常需要面對緊迫的時限和壓力,以及同時支援多位顧客或多項硬體維修。

    • 有效溝通,並根據不同對象調整你的溝通風格。

    • 在整個直營店和主要夥伴之間進行合作並互相激勵,以達成個人和整體團隊目標。

    • 透過分享知識、經驗和洞察來支援和教育整個團隊。

    • 經常要安全地處理、抬起和移動商品。

    學經歷

    學經歷

    其他要求

    其他要求

    更多

    Why you should apply for a job to Apple:

  • 66% say women are treated fairly and equally to men
  • 66% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy.
  • Apple University creates classes, seminars, and tools to help employees understand Apple’s culture, organization, and values.
  • Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.