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in a retail partner store. You'll be responsible for crafting an extraordinary experience, and you'll help build a network of committed Apple customers. In addition, you'll encourage our retail partner's staff through your forward-thinking style, love for technology, and passion for Apple every single day. In this role, you are a dynamic leader, business manager and influencer based within a multi-branded retail shop. The role's purpose is to grow the Apple product and add-on business in the shop and will be held accountable for performance by providing excellent customer service, giving product demonstrations, and ensuring all Apple fixtures and merchandising elements are up to date and maintained according to Apple's standards. This role is internally named an Apple Solutions Consultant.
Description
We connect customers to Apple's solutions, and ensure delivery of outstanding Apple customer experiences within your store through close engagement and partnership across all levels of the Reseller store team. Educate and encourage Reseller store teams to stay knowledgeable on the latest Apple product and services portfolio. Run and grow the business in your store to achieve targets by analyzing results and sharing insights. Ensure Apple's distinct dedication to merchandising perfection is delivered throughout your store.
Minimum Qualifications
Typically requires a minimum of 2+ years of related experience.
Passion for helping customers and partners understand how Apple technology can enrich lives.
Demonstrated ability to discover customers' needs and values.
Curiosity for continuous learning and eagerness to share knowledge with others.
Outstanding customer focus.
Excellent communication and presentation skills.
Ability to educate, inspire and influence others.
Solid relationship-building skills with the ability to become a trusted business partner at a single point of sale.
Fluent in Turkish and English.
High level of ethics, values, integrity and trust.
Preferred Qualifications