#200579029_EN-2
hat you do, every single day. You are a trusted advisor who does what you say you'll do-and always does what's best for Apple. As an Apple Channel Store Advisor, you will showcase your ambitious spirit as you lead the sales, merchandising, and operations of an Apple Shop within a partner reseller store. As a dynamic leader, business manager, and influencer, you will encourage our partner's staff through your forward-thinking style, love for technology, and passion for Apple. Through your influence, you will grow Apple business in the multi-branded store by providing excellent customer service, conducting product demonstrations to customers, and training partner staff while ensuring all our merchandising standards are met. In this position, your work schedule will be based on business needs which will include evenings and weekends.
Description
In this role, you will: • Represent Apple and influence within a single partner store to build business plans, achieve partner sales targets, and grow business. • Collaborate and train reseller teams on our products, services, and merchandising guidelines, while promoting outstanding customer experiences and developing brand advocates. • Educate and encourage store teams to stay knowledgeable on the latest Apple product and services portfolio. • Meet customers and promote the Apple ecosystem by communicating the benefits and values of the products through product demonstrations and consultations, individually or in groups. • Build a community of dedicated Apple customers who will come back to consult on future Apple purchases. • Strive for excellence and ensure Apple's outstanding dedication to merchandising and brand standards are upheld throughout your store; this includes ensuring that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards. • Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution. • Provide insightful feedback that will help to further develop and improve upon Apple Shop performance, working together with partner store leadership to achieve and improve results and drive lasting impact.
Minimum Qualifications
Typically requires a minimum of 2+ years of related experience.
Passion for helping customers and partners understand how Apple technology can enrich lives.
Demonstrated ability to discover customers' needs and values.
Curiosity for continuous learning and eagerness to share knowledge with others.
Outstanding customer focus.
Excellent communication and presentation skills.
Ability to educate, inspire, and influence others.
Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
Fluent in Spanish.
High level of ethics, values, integrity, and trust.
Preferred Qualifications