#200568537_EN
fluencer in a Reseller's store. This role will grow Apple product sales and add-on business at the point of sale. You will be accountable for sales performance by providing excellent customer service, giving face-to-face product demonstrations, and ensuring all Apple fixtures and merchandising elements are maintained according to Apple's standards.
Description
The most important responsibility of the ASC is to provide an exceptional Apple Customer Experience while becoming an expert in the Apple ecosystem. - Sell Apple products and solutions by communicating the benefits and value of the products through product demonstrations. - Conduct 1:1 and 1:many product demonstrations using worldwide developed demo scripts for guidance. - Build a community of loyal Apple customers who will come back to consult the ASC on future Apple purchases. - Build a strong, well-trained virtual team within the retailer's sales force with the help of our training tools. - Help to improve the partner staffing programs at their stores. - Maintain the quality and appearance of the Apple Shop to provide the customer and reseller the best possible Apple experience in alignment with Apple standards. - Ensure that all merchandising elements -- including demo content, as well as all 2D and 3D elements-- are up to date and follow Apple's worldwide standards. - In partnership with their manager, resolve maintenance issues with Apple merchandizing execution in the store. - Work collaboratively with other areas of the company and provide key insights on the Apple business in a singular storefront, and identify business opportunities. - Closely monitor performance results and inventory levels. - Provide insightful feedback that will help to further develop and improve Apple Shop's performance.
Minimum Qualifications
Generally requires 4+ years of service/retail sales experience
Extraordinary customer service skills
Strong selling skills -passionate about closing sales
Excellent interpersonal and communication skills
Ability to influence at all levels of the organization -- internally and externally
Strong presentation skills
Adept at communicating technical terms to a non-technical audience
High school degree
Preferred Qualifications