#200577459-2
bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Digital Merchandising Specialist - APAC to help us do extraordinary things. The Digital Experience and Merchandising (DE&M) team defines, develops and delivers an exceptional shopping experience for Apple Store Online customers across all of our digital platforms. As a Merchandising Specialist, you will play a key role in developing innovative regional merchandising and story telling strategies that captivate customers and support purchase confidence. You will have the opportunity to shape how people shop, driving innovation and creating best-in-class experiences for Apple customers.
Description
The individual in this role will support the planning and execution of APAC regional digital merchandising strategies for seasonal campaigns and promotions across the Apple Store Online and the Apple Store App. This individual will leverage a deep understanding of business goals, commercial programs, customer journeys and friction points to ensure an optimal customer experience and drive shopper conversion. RESPONSIBILITIES: - Support the development of detailed merchandising strategies, briefs and plans for campaigns and promotions in partnership with worldwide DE&M team, commercial teams, Marketing teams, Retail Contact Center team, Analytics and other stakeholders. - Collaborate with worldwide and regional cross-functional teams to ensure local relevance in merchandising, including navigation, content, curation, and performance optimization. - Generate reports and analyze the performance of campaigns and promos to extract actionable insights, and translate them into clear recommendations and plans. - Work cross-functionally to understand the customer journey and implement strategies that enhance the digital shopping experience on the Apple Store Online and the Apple Store App. - Regular meetings with peers in AMR and Europe during overlapping business hours.
Minimum Qualifications
4+ years of experience in digital merchandising, digital commerce, marketing, or digital customer experience.
Experience working closely with creative and UX teams to create innovative customer experiences.
Preferred Qualifications