Learning Strategy Program Manager, Growth and Development

Apple

3.7

(120)

Austin, TX

Why you should apply for a job to Apple:

  • 66% say women are treated fairly and equally to men
  • 66% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy.
  • Apple University creates classes, seminars, and tools to help employees understand Apple’s culture, organization, and values.
  • Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.
  • #200574608-3

    Position summary

    te and manage a portfolio of learning programs that inform, involve, and inspire our Retail field teams to deliver excellent experiences for our teams and customers, and results for Apple. The ideal candidate is someone who has a passion for building strategies, connecting with people, telling stories, and driving impact.

    Description

    As the Program Manager for learning strategy and experiences for Apple Retail, you are responsible for bringing the best of the industry, Apple, and Retail together to drive strategies, build capabilities, and create the conditions that build knowledge, elevate skills, establish practices, drive motivation, create confidence, and deliver impact. With a focus on growth and development, you'll lead the strategies for how we identify, assess, and build team and leader experiences for how they learn, grow, and achieve with Apple. Responsibilities: Strategic thinker. Identify industry trends and propose modern learning strategies to create business briefs for products, programs, and projects that encourage the knowledge, skills, and behaviors to drive customer experience and business growth goals. Establish success metrics to measure impact and generate insights. Audience-centric. Connect with field teams to see the world through their eyes and understand team and leader needs, identify challenges, learn from local efforts, test ideas, implement solutions, and adapt for impact. Manages complexity. Lead portfolios of learning products, programs, and projects end-to-end. Apply program management techniques with strong attention to detail, removing barriers, adapting to current conditions, and escalating risks. Storyteller. Communicate clearly, openly, and effectively, distilling complex ideas into simple and compelling narratives to engage and influence stakeholders.

    Minimum Qualifications

    • 7+ years in program management, marketing, training, education, and/or internal engagement

    Preferred Qualifications

    • You are a clear thinker, a proven self-starter, and can initiate, prioritize and drive projects from concept to development, execution, and measurement

    • You are collaborative, enjoy open dialogue with debate, and can navigate a large cross-functional organization, balancing stakeholders and priorities

    • You act with integrity, are trusted and comfortable in tough situations, and are a role model and advocate for Apple values

    • You enjoy a fast-paced environment that is constantly evolving, and have an ability to remain calm under pressure and tight deadlines

    • You have a proven track record of handling complex/multi-faceted global projects

    • Your written and verbal communication skills are exceptional

    Additional Requirements

    More

    • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

    Why you should apply for a job to Apple:

  • 66% say women are treated fairly and equally to men
  • 66% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy.
  • Apple University creates classes, seminars, and tools to help employees understand Apple’s culture, organization, and values.
  • Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.