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ey receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. Our User Acceptance Testing (UAT) Project Management team ensures that our Online offerings work as designed, and deliver the magical experiences that we intend. This team understands our systems deeply, creates a test plan to evaluate our new offerings, and provides final quality signoff before they go live. If you're the type of person where good enough isn't, this is the role for you.
Description
As a UAT Project Manager, you will direct and drive medium to large-sized, global cross-functional UAT and have a direct impact on one of the world's largest e-commerce sites. Inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We believe this role will place you in a highly-energized environment with some of the most hardworking, creative individuals in the industry. You will be inspired to share and continue building on your years of experience while providing extraordinary support to an amazing team! Typical responsibilities will include: Developing deep subject matter expertise of E2E customer journeys, business processes, and impacted systems Working with business and technical partners to understand the solutions we are building, and using this knowledge to define a test strategy that thoroughly evaluates functionality, usability, and reliability across a range of use cases. Operating as a lead of an ASO functional track, or as the cross-functional lead of a larger UAT program. You will manage, plan, and organize activities and tasks throughout UAT planning and execution. Lead and collaborate with multiple UAT partner teams to connect the dots and stitch across them to drive success Lead test resources required for successful execution of projects, and provide input to processes that drive continuous improvement aligned with industry best practices.
Minimum Qualifications
3+ years of professional experience working in a User Acceptance Testing (UAT) Project Management role
UAT/QC/Quality experience within an e-commerce or contact center based organization (could be user experience/web front-end, transactional back-end, or contact center applications focused)
Quality-focused, deeply technical, and displays analytical and problem solving skills.
BA/BS degree in technical field, or 7+ years relevant professional experience
Preferred Qualifications