Senior Manager, Hong Kong

Apple

3.7

(120)

Hong Kong

Why you should apply for a job to Apple:

  • 66% say women are treated fairly and equally to men
  • 66% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy.
  • Apple University creates classes, seminars, and tools to help employees understand Apple’s culture, organization, and values.
  • Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.
  • #200330664_EN-33

    Position summary

    . You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.

    Minimum Qualifications

    Key Qualifications

    • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store

    • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results

    • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

    Education & Experience

    Additional Requirements

    • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
    • Cross-industry experience is welcome - a retail background is not necessary.
    • You have a passion for learning about Apple technology and products.
    • You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.
    • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

    Why you should apply for a job to Apple:

  • 66% say women are treated fairly and equally to men
  • 66% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy.
  • Apple University creates classes, seminars, and tools to help employees understand Apple’s culture, organization, and values.
  • Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.