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several concurrent projects in a fast-paced environment. The candidate must also be an effective diplomat with strong communication and organizational skills as they collaborate with multiple partners. The daily tasks involve every aspect of user experience testing on our products: test plan creation, test execution, result analysis, and reporting. You will closely collaborate with other members of Evaluation org including project leads, data scientists, field evaluation leads, and engineers to ensure the Maps organization ships the highest quality products. Other day to day work involves training other testers and assigning daily tasks. Design and develop test plans for new products to provide end-to-end user experience feedback Perform test and/or plan resourcing and monitor progress Keep track of issues uncovered, identify serious issues, and escalate if necessary for a swift fix Analyze results, create reports, highlight top issues, and deliver on time Collaborate with key stakeholders including project leads, data scientists, and engineers to ship our products on time Attend cross-functional meetings, comfortably articulate the status, and provide feedback and recommendations on products being tested Create keynotes and present findings to stakeholders including Evaluation leadership Train contractors and career experience participants and manage their daily tasks
Minimum Qualifications
5+ years of proven experience in software user experience or QA testing for consumer products
3+ years of proven experience in managing multiple concurrent projects
Strong experience in developing and implementing test plans, processes or methodologies
Must be able to handle multiple projects and have strong time management skills in order to meet deadlines
Strong problem solver with a passion for quality and user experience
Strong collaborator with immediate team members, developers, and partners to deliver results
Ability to flexibly adjust and deliver in fast-paced and ever-changing dynamic environment
Quick-learner/Self-starter with an ability to distill complex matter
Excellent written and verbal communication and presentation skills
Preferred Qualifications
Familiarity with iOS, watchOS, macOS, or Apple hardware
GIS background
Experience in on-device testing
Experience in data analysis
Experience in training a group
Basic knowledge of coding e.g.) Python
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $112,900 and $234,700, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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