Technical Program Manager (TPM), Apple Pay -

s journey. Come join the Apple Pay team and drive innovation that matters to enrich our daily life!

Description

The role and responsibilities of the Technical Program Manager includes the following: - Help formulate and coordinate the requirements and onboarding plans including identifying scope, solution definition for physical terminals or in app payment architecture, testing plans and post launch operational processes - Support existing partners with issue identification and resolution - Understand Apple and industry standards and technology to identify and drive Wallet adoption through solving customer problems - Handle communication or progress/status within core team and external partner engagement teams; raise issues as needed - Work closely with Product/Engineering, payment networks, processors, integrators to resolve issues that arise during solution definition or implementation - Participate in external meetings to understand and evaluate partner capabilities and risks. Ensure risks are identified and mitigated - Prioritize multiple partner interactions from initiation to completion while providing consistent updates and communication to senior management will guide success in this role

Minimum Qualifications

• Subject-Matter-Expertise of payment processing and or e-commerce

• Project or Product management experience or Delivery experience with internal and external partners

• Outstanding written and verbal communications skills, in both Japanese and English

• 5+ Working experience in payment industry

• Bachelors or Masters Degree in Engineering, Computer Science or equivalent

Preferred Qualifications

• Pay attention to the details which matter for customer experience and quality assurance
• Results oriented, highly motivated and able to work under minimal direction in a cross- functional environment at detailed levels, self-oriented
• Ability to drive technical conversations with Engineering teams and assess time/ effort impacts of product changes