EMEA Business Analyst

Arrow Electronics, Inc.



Casablanca, Morocco


Position summary

of business processes** across the EMEA region.

  • Delivery of key documents for simplifying pan-EMEA decisions regarding changes in the process and functional / reporting requests. Scope of the key decisions includes:

    • Key decision definition
    • Benefits / risks analysis
    • Various plans explanation
    • Financial impact / model and statistics
    • Recommendations
    • Proposal of implementation plan
    • Decision sign off
  • Gathering functional requirements and priorities from all EMEA business partners and delivering it to IT.

  • Acts as the single point of contact for the business community for business requirements.

  • Responsible for managing the review and validation of functional specification documents.

  • Managing user acceptance tests of delivered solutions.

  • Monitoring whole process and thinking of continuous improvement, analyzing reports and ROI measurements.

Who are we looking for?

We are looking for experienced professional with solid background in business analysis and CPQ/CRM related projects and/or Salesforce projects. We are also looking for people who are naturally empathetic, eager to share their ideas and determined to solve problems, so analytical skills and attention to detail are also desired.

Skills/Experience Required:

  • At least 5 years of experience in similar role.

  • Experience in CPQ/CRM and/or CRM implementations.

  • Able to analyze functional needs and requirements from technical point of view.

  • Excellent written and spoken communication skills in English.

  • Ability to work independently when needed.

  • Knowledge of tools: Microsoft Visio**, Power Point**.

  • Skillset on Salesforce platform and technology (Agile project methodology)

  • Knowledge of Microsoft Dynamics AX will be a plus.

What's in it for you?

  • Great work conditions inside a large, worldwide group.

  • Employment contract.

  • Office in Madrid or Casablanca.

  • Flexible working hours and occasionally home office.

  • Private health care (country related)

  • Career development opportunities.

MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:
Full time

Job Category:
Business Support