Inside Sales Officer

Arrow Electronics, Inc.

2

(5)

South Korea

#16338_R223676-2087195042

Position summary

ery schedules; creation and update order status reports; resolution of incoming invoices and denied claims.
• Order Processing: Processes customer orders accurately and timely by reviewing customer purchase orders for accuracy, freight terms, transportation methods, pricing, technical specifications, part numbers and any other unique customer requirements ; resolving any discrepancies with customer prior to order entry; entering sales orders accurately and quickly into the Arrow ERP system, working with shared services teams to resolve more complex issues on orders or customer requests. Places purchase orders with the vendors and anticipates additional requirements or obstacles for orders and works toward a solution proactively.
• Research and resolve vendor invoice variances and warehouse receipt discrepancies caused by price, quantity, goods/services receipts, freight and tax code discrepancies. Works with the warehouse team to ensure that all inventory purchase orders are received in full. Research and resolve vendor denied claims or variances caused by program requirements, price, quantity and point of sale reporting. Processes any shipment variances or damages with the vendors for resolution and updates the Oracle ERP system accordingly. Work with suppliers, sales teams and shared services teams to troubleshoot and resolve invoice and claims exceptions within defined service level agreements. Takes ownership of issues and sees that they are fully resolved.
• Monitors inventory to identify slow moving, aging and non-sellable product to determine the proper disposition. Negotiates special pricing, returns, programs and other exceptions with the vendor. Ensures that our SMI (slow moving inventory), obsolescence and write-offs are within our established financial goals. Proactively resolves problem situations, often complex, with our suppliers and Arrow departments related to selection of source, price, delivery, etc while remaining within inventory guidelines.
• Mentors and assists in training of team members. Analyzes training needs of team members and develops and provides input for a solution. Acts as the backup for the manager for assigned responsibilities.
• May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management.

What We Are Looking For
• Typically requires a 2 year degree and 3-5 years of experience or High school graduate with equivalent related experience. May require specific certifications
• Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
• Completes work under moderate supervision
• Likely to act as an informal resource for colleagues with less experience
• Identifies key issues and patterns from partial/conflicting data
• Takes a broad perspective to problems and spots new, less obvious solutions

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Mobile, flexible benefit (reimbursed expense)

  • Medical check-up

  • Flexible working hour

  • Congratulations and condolences

  • Gifts

  • Breakfast

  • And more

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 109 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 175,000 leading technology manufacturers and service providers. With 2019 sales of USD $29 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at https://www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://https://www.fiveyearsout.com/.

Location:
KR-Seoul, Korea (Centerpoint Seocho)

Time Type:
Full time

Job Category:
Business Support