Inside Sales Representative

Arrow Electronics, Inc.



San Jose, CA


Position summary

Inside Sales Representative**
Job Description:**

Are you looking to for an exciting new opportunity with a Fortune 500 company, globally headquartered in Denver, CO, with employees worldwide? Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers through a global network. Have inside sales experience? Then apply today!

What You'll Be Doing:

  • Managing the overall account relationship by providing strategic service and support to the assigned customer base. Maximize margins, gain market share, and drive value-added solution selling.

  • Working with internal and external resources, providing customer service, often facilitating the work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.

  • Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.

  • Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.

  • Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.

  • Responsible for ongoing Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.

  • Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.

  • As the owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify the customer of all/any price increases.

What We Are Looking For:

  • 2 years of Inside Sales and Customer Support experience

  • Experience in distribution, preferably electronic components

  • Systems savvy, ability to adapt quickly. Proficiency in MS Office Suite, advanced Excel skills (VLookup, Macros, etc.) a plus

  • Ability to build influential relationships.

  • The ability to work collaboratively with internal and external resources to generate results.

  • Strong communication, negotiating, and organization skills.

  • Strong customer service and sales skills

  • This position is a Hybrid Role with 3 days in the office and 2 days remote.

  • New hires are expected to be in person for the initial 8 weeks of onboarding, once this period is completed, employee will then move to hybrid (3 days in office, 2 remote)

What's In It For You:

At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.

Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

  • Medical, Dental, Vision Insurance

  • 401k, With Matching Contributions

  • Paid Time Off

  • Tuition Reimbursement

  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

  • Growth Opportunities

  • Short-Term/Long-Term Disability Insurance

  • And More!!!


Annual Hiring Range/Hourly Rate:

$https://25.96 - $https://31.73

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
US-CA-San Jose, California (Metro Dr)

Time Type:**
Full time**
Job Category:**

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)