Vendor Specialist - Fortinet
WHO WE ARE:
Arrow ECS brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.
WHAT WILL YOU DO?
In this position, you will support our Vendor in UK, by supporting sales and administration tasks for our partners and maintaining strong relationships with them. Working together with the great team, you will focus on products/solutions provided by one of the global IT companies (Fortinet).
This is an office-based position (Newmarket or Harrogate) with a possibility to work in a hybrid way.
Vendor Specialist will function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
The position will be working with the Field Sales Representatives, supplier partners and other internal Arrow resources based in UK.
You will be supporting the UK Vendor team and the Vendor in UK in driving Customer satisfaction.
You will need to understand customer requirements and ensure by utilizing the wider team these are met.
You will be driving high close rate on specific subset of the quotation.
You will communicate with our product managers and customers.
You will learn constantly by attending various IT trainings.
More about the job
Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs.
Vendor Specialist will provide customer service and product knowledge expertise to an assigned customer base.
You will contribute to maximizing margins, gaining market share, and driving value added solution selling.
Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems.
WHO YOU ARE?
You have some previous experience in an administration focused role, including customer care or sales process in different industries. IT background is desired, but not mandatory.
You have strong English language skills.
You communicate clearly. You are comfortable communicating in writing and on the phone in English.
You pay attention to the details.
You like learning new things and you learn quickly.
WHAT DO WE OFFER?
Stable employment in an international company, operating in the growing industry
Pension scheme and life insurance
Nice office facility in Newmarket
Friendly work atmosphere and fair work-life balance
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
Do you see yourself as our future colleague? If yes - send us your application.
UK-Harrogate, United Kingdom (Otley Road)
Backup child care
Child care subsidies
Short term disability
Developing technology solutions that improve business and daily life, Arrow Guides innovations forward for the worlds leading technology manufactures and service providers.
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