FGB'ers gave this company a 5/5 in overall job satisfaction
FGB’ers working at ASML rated their manager’s support a 4/5
We support lifelong learning for all employees across the globe, offering an appropriate blend of training, on-the-job learning experience
Our employee-led networks and clubs foster a supportive environment and enhance a sense of belonging in our workplace
Paid parental leave and a flexible workplace policy supporting work-life balance
ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.
The Customer Support Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer site and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform qualification, repair and maintenance for the customers within the specific region.
The mission of this position is to drive the performance and maintain an overview and road map for the scanner subsystems at customer site. The holder of this position reports to the EXE Group Leader and provides indirect and direct support to customers, and direct escalation and competency support to operations.
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
The EXE CO2 & Drive laser Competency Engineer will work with the Fab team engineers and system planners to provide escalation support including action plans, best known methods and competency knowledge. The EXE CO2 & Drive laser Competency Engineer will also work with non-local resources to solve escalated and structural issues, disseminate knowledge into the local team and provide project support per competency.
Your main responsibilities:
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Role within Office
This position will require an extensive travel time for training at ASML research and production centers in Veldhoven, The Netherlands and San-Diego, California and at our supplier in Germany.
This position will require to work nights and weekends on a rotation basis to support our customers.
EOE AA M/F/Veteran/Disability
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ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations in 16 countries across Europe, Asia and the US. Behind ASML’s innovations are ...