Ambassador Manager, Americas

Atlassian

3.5

(8)

Multiple Locations

Why you should apply for a job to Atlassian:

  • 75% would recommend this company to other women
  • 57% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Atlassian supports remote work, allowing employees to choose their preferred locations for increased flexibility.
  • Atlassian fosters diversity with 9 ERGs, focusing on Women+ for career growith, inclusive culture, and community impact.
  • Up to 20 weeks in supplemental wage payment the first year following birth, adoption/fostering, or parentage via surrogacy.
  • #11397

    Position summary

    rams. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

    Zone A: $115,000 - $153,400

    Zone B: $103,500 - $138,000

    Zone C: $95,500 - $127,300

    This role may also be eligible for benefits, bonuses, commissions, and equity.

    Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

    • Build respect & trust with our community, volunteer Leaders, internal/external teams, partners and vendors.

    • Lead communication flow across all partners.

    • Represent Community at customer-centric events (Community Events & corporate) and manage event logistics

    • Participate in ideation of projects and execute on strategy to enhance our program quality and expand our offerings and contribute to organizational goals.

    • Grow volunteer base and operate as their main contact

    • Develop, manage and ensure adherence to ambassador program policies, procedures, and standards of service.

    • Maintain accurate records and provide statistical and activity reports on volunteer participation

    • Forecast and track key account metrics, collect and analyze data to learn more about consumer behavior.

    • Collaborate with larger team to ensure Leader/member feedback is reflected in new program initiatives, our platforms and vendor relationships.

    We're looking for someone with extensive experience in managing, building & scaling communities, online and through events. We want someone with proven success in the Community industry and who has volunteer management experience at a tech company comparable to ours. This person will need to hit the ground running so we will be aiming for leaders in the space who have a proven track record. This includes:

    • 3-5+ years of experience in Ambassador/Community Manager roles where you managed, built and scaled Ambassador Programs, online and through events.

    • Background in volunteer management (preferably in the tech space)

    • Ability to manage deadlines and work collaboratively within distributed teams

    • You're a strong communicator and have excellent writing skills

    • You have experience managing complex programs and overseeing cross-team projects

    • You've introduced new and successful ambassador programs and influenced their strategy

    • You're energized by building relationships with a diverse group of people and attending user-driven events

    Our perks & benefits

    Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more.

    Visit go.atlassian.com/perksandbenefitsto learn more.

    About Atlassian

    At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

    To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

    To learn more about our culture and hiring process, visit go.atlassian.com/crh.

    Why you should apply for a job to Atlassian:

  • 75% would recommend this company to other women
  • 57% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Atlassian supports remote work, allowing employees to choose their preferred locations for increased flexibility.
  • Atlassian fosters diversity with 9 ERGs, focusing on Women+ for career growith, inclusive culture, and community impact.
  • Up to 20 weeks in supplemental wage payment the first year following birth, adoption/fostering, or parentage via surrogacy.