Collaboration Tools Engineer

Job Requisition ID #

23WD69932

Position Overview

We're looking for an experienced and talented Collaboration Tools Engineer to join our Collaboration Services team. As the Tools Engineer you would be responsible for the administration, deployment, integrations, and migrations of our Slack, Zoom, and other Collaboration platforms at Autodesk. You will work with internal & external partners across diverse organizations. You will be a part of setting & maintaining standards, best practices, reviewing policies & procedures, and ensuring success and security at Autodesk. Automating business processes where possible is an essential part of the role. You will spearhead technical design of the platforms, as well as ongoing feature changes and maintenance.

Responsibilities

• Serve as a point of contact for the Enterprise Systems: Slack, Zoom implementation as a technical resource and other Collaboration Services tools

• Administration; architecture; user provisioning; settings and policies; application approval processes; data security; process design

• Authentication, authorization, configuration, operations, and integration with enterprise and custom systems

• Review existing standards and refine governance model, external collaboration and partner applications, and other document management systems

• Build onto an organizational structure that will allow for maximum automation and scalability

• Work with the Identity Management teams for account lifecycle and security policy management

• Manage numerous tasks simultaneously

• Balance user experience with security requirements

• Will manage and maintain SSO for Collaboration tools such as Slack, Zoom and other tools integrated with SSO

• Will manage role-based access needs for Collaboration tools

Minimum Qualifications

• Service oriented mindset who has experience with technology support

• Ability to communicate efficiently and effectively

• Ability to work in a fast-paced team-oriented environment

• Can work independently on tasks, is a self-starter and is proactive in identifying opportunities & communicating with team and business partners

• Strong Slack automation knowledge building bots and apps

• Possesses a strong understanding of Slack, Zoom, other Collaboration tools Governance

• Required to work PST and/or flexible work hours and days

• An ability to thrive in high pressure, highly flexible environment against both short- and long-term requirements

• A passion for technology and an ability to identify new opportunities for efficiency and productiveness to solve problems and deliver desirable business outcomes

• Ability to work effectively with team members, peers, and others in and outside the organization to accomplish goals and objectives, and to identify and resolve problems

• Successful track record in working on multi-functional, cross-team projects

• Horizontal knowledge of other Collab platforms for systems integration and automation support

• Ability to learn and adapt to new technologies quickly outside of the Collaboration Services tools domain for integration, automation, migration, and optimizing employee productivity.

• Hands on experience managing  large-scale slack implementation as an enterprise tool

• Slack Certified Administrator, Powershell, PowerBI, APIs, Webservices, Python, C++, JavaScript, Electron

• 5+ years of experience in Administration and implementation of Collaboration Tools

• Bachelor’s degree or equivalent work experience preferred

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