Diagnostics Engineer (JavaScript, React)

Job Requisition ID #

23WD69895

Position Overview

Autodesk Customer Success organization is seeking a talented and dynamic software developer to design and develop tools focused on delivering self-help and self-heal solutions for our Customers and Support Specialists. This individual will work with the Product Insights & Diagnostics team to develop solutions built on Autodesk Cloud and On-Premises Products.

Responsibilities

• Research and develop solutions that improve supportability, remove barriers for customers, and add value to Employees and Customers

• Demonstrate excellence in software development best practices, unit testing and software architecture

• Support solution development and deployment activities including delivery, acceptance testing, deployment packaging and user-support

• Create documentation as appropriate for the solutions developed

• Ensure high quality deliverables

• Ability to work independently and/or guide other team members to meet deadlines

• Self-motivated and proactive, possessing strong desire to learn

• Excellent verbal and written communication skills

Minimum Qualifications

• 4-year bachelor’s degree from an accredited institution in engineering, computer science, or a related degree

• Minimum 6 years of experience in the desktop, web, and cloud technology domain

• Strong skills in JavaScript, TypeScript, Webpack

• Experience with NodeJS, or similar server technologies is helpful

• Experience with React, Vue, or similar frontend technologies is helpful

• Experience in Agile Software Development practices and tools (such as Jira, Kanban. Etc.)

• Strong understanding of modern frontend / backend frameworks

• Knowledge of Agile software development methodology

• Experience with version control systems: Git

The Ideal Candidate

• Exhibit good technical ability, should be able to contribute towards the design and provide architecture recommendations

• Excellent skills in resolving customer problems with an “out of the box” and a “can do” approach

• Exhibit leadership skills and go beyond on the roles and responsibilities

• Take ownership and accountability of the tasks and show leadership skills to mentor coach the team whenever required

#LI-SK1

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.