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Renewal Executive

Autodesk

4

(10)

Bengaluru, India

Why you should apply for a job to Autodesk:

  • 4/5 in overall job satisfaction
  • 4/5 in supportive management
  • 60% say women are treated fairly and equally to men
  • 75% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid parental and maternity leaves, as well as up to $10k per calendar year for adoption, IVF, & other fertility services.
  • Paid discretionary time off for salaried employees plus a 6-week paid sabbatical after every 4 years of service.
  • A flexible workplace for most roles that meets business needs, while supporting employees with office, hybrid & remote work preferences.

    • #24WD80643

    Position summary

    visibility

    • We are looking for a post-graduate with 10+ years of renewal Sales or account management experience, specifically in managing large customers."

    • You will report Customer Success head in India and will be based in Autodesk Bangalore office

    • Renewals Execs need to maintain SFDC (Stage/Forecast category) for all renewal deals

    • You will meet with partners for pipeline reviews to share insights on identified risk

    • Provide primary and secondary sales support to the Autodesk Major Account Sales Teams

    • Collaboration with TASE on account plans to achieve desired outcomes

    • Pipeline management in SFDC and help TASE manager in bottoms-up forecast

    • You will ensure high customer retention by addressing customer issues that would affect renewal

    • Reflect the effectiveness in retaining and growing customer accounts.

    • Work in collaboration with other teams (Sales, Customer Success, Product) to ensure smooth renewal processes.

    • Along with Sales team develop strategic account plans that align with customer goals and improve renewals

    • Show a high level of skill in identifying customer issues and resolving them before they escalate, maintaining customer satisfaction.

    • Stay updated on industry trends, customer needs, and product knowledge by engaging in regular training

    • Focus to improve skills related to customer success and renewals.

    • Participate in weekly internal review meetings (pit crew)

    • Develop relationships with customers to enhance trust and loyalty.

    • Demonstrate, proactive engagement with customers, Experience establishing communication and engagement with prospects that lead to long-term renewals.

    • Be advocate for the customer's needs within the company, ensuring that customer feedback influences product and service improvements.

    • Educate customers on the value and use of products to ensure better Return on investment for customers

    • Prepare a business case that addresses pain points and customer needs

    • Help improve renewal processes and identifying ways to enhance customer retention

    • Build a regular review process with Autodesk reseller to close below threshold deals

    • Exceed assigned renewal quota

    • Job would need occasional travel

    • Work with Customer Success Rep to identify risk in Top opportunities much early in customer life cycle

    • Manage full renewal sales cycles with help from Sales team

    Learn More

    About Autodesk
    Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

    We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

    When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

    Salary transparency
    Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

    Sales Careers

    Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://https://www.autodesk.com/careers/sales

    Diversity & Belonging
    We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://https://www.autodesk.com/company/diversity-and-belonging

    Are you an existing contractor or consultant with Autodesk?

    Please search for open jobs and apply internally (not on this external site).

    Why you should apply for a job to Autodesk:

  • 4/5 in overall job satisfaction
  • 4/5 in supportive management
  • 60% say women are treated fairly and equally to men
  • 75% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid parental and maternity leaves, as well as up to $10k per calendar year for adoption, IVF, & other fertility services.
  • Paid discretionary time off for salaried employees plus a 6-week paid sabbatical after every 4 years of service.
  • A flexible workplace for most roles that meets business needs, while supporting employees with office, hybrid & remote work preferences.