Job Requisition ID #
The Senior Content Experience Designer at Autodesk is responsible for crafting engaging content for our customers and creating effective product experiences that promote customer knowledge and skill development. Content may include, but is not limited to
customer-facing online help
user interface content
In this role you will work closely with a team of talented content and UX designers, alongside stakeholders from Product Management, Software Engineering, Software Architecture, and Quality Assurance, to create compelling content experiences that help our customers solve their most critical "design and make" problems, particularly in the area of simulation This position requires a portfolio demonstrating your skills for delivering effective content that meets customer needs
Research, design, and develop content solutions that deliver an effective customer learning experience
Participate in product teams to understand customer requirements and contribute to the design of features with a focus on learnability
Craft user-interface text and in-product messaging that improves the customer experience
Apply Autodesk and product voice standards and terminology efforts across products to improve usability and consistency.
Seek technical, editorial and customer feedback to ensure accurate, clear content that meets customer needs
Use customer insights from analytics, research, and other customer interactions, to help inform content decisions
Capture project requirements and other information necessary to estimate content development efforts
Contribute to Autodesk’s community of practice for content design
Bachelor's degree, or equivalent work experience, in a related field, such as English, web design, communications, engineering, or product design
5+ years’ experience of developing high-quality content experiences for software applications
A good understanding of how to explain complex and technical subject matter through written, visual , or video content
Excellent verbal, written and visual communication skills
Knowledge of using analytics and data to improve content.
Ability to work independently and in a distributed, global team environment
Eager to learn, explore and gain new experiences
Experience with engineering, manufacturing, industrial design or related systems
Experience with GitHub and Markdown authoring, markup languages (such as HTML, XML, or DITA XML) and content management systems (CMS)
Knowledge of one or more Autodesk software products
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Child care subsidies
Unconscious bias training
Remote work policy
Short term disability
From the greenest buildings to the cleanest cars, from the smartest factories to the biggest stories, amazing things are created every day with Autodesk. Over four decades we’ve worked together with our customers to transform how things are made, and in doing so, we’ve also transformed what can be made. A car’s performance now inspires the method of its manufacture, a city’s ...