Service Offering Manager

Autodesk

4

(10)

Multiple Locations (Remote)

Why you should apply for a job to Autodesk:

  • 4/5 in overall job satisfaction
  • 4/5 in supportive management
  • 60% say women are treated fairly and equally to men
  • 75% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid parental and maternity leaves, as well as up to $10k per calendar year for adoption, IVF, & other fertility services.
  • Paid discretionary time off for salaried employees plus a 6-week paid sabbatical after every 4 years of service.
  • A flexible workplace for most roles that meets business needs, while supporting employees with office, hybrid & remote work preferences.
  • #24WD78193

    Position summary

    king with geographically diverse teams.

    Responsibilities

    • Advocate for and document the expected customer experience across different subscription plans, and work with delivery teams on how to execute on that experience

    • Establish and maintain cross-functional relationships and lead ongoing communication and alignment around success portfolio offerings

    • Provide program management for the design of success offerings that drive product adoption and expansion and enhance customer experience

    • Work closely with stakeholders across sales, product, and customer success to launch new and /or update existing success offerings

    • Use stakeholder feedback and customer and market data to inform offering development

    Minimum Qualifications

    • 5+ Years relevant work experience, especially in a Services or Offering Design function

    • Offering Strategy and / or Product Management experience

    • Knowledge of Customer Journey Mapping and Experience Design

    • Experience working effectively with global / virtual teams

    • Strategic thinker that can handle big challenges and identify opportunities with creativity and discipline

    The Ideal Candidate

    • You understand the value of collaboration - you're able to work with a variety of different stakeholders to create alignment and execute around common goals

    • You have a customer mindset - you can easily put yourself in the customer's shoes and represent their point of view back to other team members

    • You crave creative challenges - you see problems as opportunities to solve. You are curious and are constantly pushing to understand the "why"

    • You get stuff done - you know when it is time to turn from ideation to execution, and you do it flawlessly and with enthusiasm

    • You bring data to the debate - you are comfortable with gray but know a data-backed perspective will lead to better recommendations and decision making

    Learn More

    About Autodesk

    Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

    We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

    When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

    Benefits

    From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

    Salary transparency

    Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $122,300 and $197,890. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

    Equal Employment Opportunity

    At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

    Diversity & Belonging

    We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://https://www.autodesk.com/company/diversity-and-belonging

    Are you an existing contractor or consultant with Autodesk?

    Please search for open jobs and apply internally (not on this external site).

    Why you should apply for a job to Autodesk:

  • 4/5 in overall job satisfaction
  • 4/5 in supportive management
  • 60% say women are treated fairly and equally to men
  • 75% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid parental and maternity leaves, as well as up to $10k per calendar year for adoption, IVF, & other fertility services.
  • Paid discretionary time off for salaried employees plus a 6-week paid sabbatical after every 4 years of service.
  • A flexible workplace for most roles that meets business needs, while supporting employees with office, hybrid & remote work preferences.