Job Requisition ID #
The Enterprise Systems Technical Account Specialist @Autodesk team collaborates closely with Autodesk's largest customers, many of whom have comprehensive IT infrastructure and large global teams. As such, this role requires an experienced IT professional who is comfortable and confident in engaging with various executives, including IT directors, end-users, and everyone in between. You will join the Technical Account Management group within the Customer Success Organization as part of our 2000+ person , a team that values professional development and rewards high performance.
Technical Account Management group is responsible for maximizing the success and return on investment for our strategic customers. We do this by delivering professional and customized product support services that help our customers achieve their business goals while maximizing the use and adoption of our solutions.
Autodesk Customer Technical Success is looking for highly motivated trusted advisors to help our Enterprise & Premium customers optimize their product investment and achieve measurable business outcomes our customers expect. If you’ve a proven customer focused approach to building strong relationships with Enterprise customers, you might be just who we need to help drive our customer success plans. We are seeking a skilled computer science professional or someone from a related field with a comprehensive understanding of desktop and cloud application architecture, particularly in large-scale enterprise environments.
The Ideal Candidate
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Child care subsidies
Unconscious bias training
Remote work policy
Short term disability
From the greenest buildings to the cleanest cars, from the smartest factories to the biggest stories, amazing things are created every day with Autodesk. Over four decades we’ve worked together with our customers to transform how things are made, and in doing so, we’ve also transformed what can be made. A car’s performance now inspires the method of its manufacture, a city’s ...