Mortgage Servicing Specialist II - Mortgage Payment Processing

Job Description:

Job Description Summary

Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions with limited supervision to complete daily tasks and duties. Typically has 2-4 years of experience with a working knowledge of the business and general office skills.

• Supports the payoff servicing of mortgage loans. Work may entail default and/or non-defaulted loans. Responsibilities include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Must be able to balance monetary transactions and understand GL balancing of debit and credits. Typically has 2-4 years of experience with a working knowledge of the business and general office skills.

Initially you will be required to work from home and/or remotely in this role and will require the following:

Internet Service Provider at home (no public WiFi or Internet)

Sufficient room to set up a laptop, monitor, keyboard and mouse

Comfortable space to work for a full shift

Quiet, private and SECURE space in which to work

Shift:

1st shift (United States of America)

Hours Per Week:

40