Assistant Vice President/Vice President, Market Data Operations Engineer, Application Production Services and Engineering

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• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.

• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Market Data Operations team in APAC provides the delivery and day-to-day support of critical market data feeds, delivery platforms and applications in the region.

This role will act as the first line of support for Market Data infrastructure across Asia Pacific regions including applications, servers and connectivity, and also be heavily involved in testing and implementation of real-time market data infrastructure and in-house tools. It requires a wide range of skills and expertise which are critical in the delivery of reliable, timely and cost effective market data products, solutions and services that enable our business lines and their electronic trading systems to make highly informed and competitive decisions.

As part of the Market Data Services team with members located across Hong Kong, Singapore, Tokyo and Mumbai, there are also broad opportunities collaborating closely with teammates managing the commercial, risk and application management aspect of Market Data so to provide comprehensive and high quality end-to-end services to our clients.

Responsibilities:

• Support and maintain market data infrastructures/platforms and expeditiously apply troubleshooting/problem-solving skills to minimize business productivity loss, customer impact, and financial/reputational risk.

• Coordinate with and escalate to market data vendors and exchanges in the region for their data content/technical issues and changes.

• Manage vendor and exchange driven changes, technical activities and relationships.

• Plan and implement production changes after trading hours and conduct testing to verify the changes are successful.

• Act as the SME of market data distributed by regional exchanges and major vendors, perform in-depth analysis over data content and behavior to effectively support low latency electronic trading applications.

• Design, implement and constantly improve monitoring/capacity/performance/data analysis tools to ensure comprehensive coverage over data accuracy and reliability as well as infrastructure availability and stability.

Required Skills:

• Overview of Global Markets for Asia Equities

• Administration and support experience with server Operating Systems like Red Hat Linux and Windows

• IT Service Management knowledge and mindset including Change Management, Incident Management, Problem Management

• Technical engagement experiences with third-party service providers

• Understanding of market data delivery platforms

• Operational Excellence mindset

• Passionate about problem solving

Desired Skills:

• Strong scripting skills for software/system management and automation (Perl, Python, bash scripting)
• Market Data Product knowledge - DACS, DART, Bpipe, Activ, FXT
• Critical incident triage communication skills