Partner Manager Analyst

Job Description:

Job Description

Leads diverse administrative functions across a broad set of strategic functions. May consult with senior management to define and lead projects that encompass and impact many associates. Requires a thorough knowledge of the department or business units functional area or products. Assists with execution of key strategic initiatives. Leads analyses to screen potential acquisition targets and manages business development process. Participates in business/strategic planning process across sub-lines of business including management of strategic reviews by senior leadership. Working knowledge of general bank policies, programs and procedures and financial/accounting practices.

A talented team of professionals with diverse backgrounds is being assembled to design and develop a platform and business that will deliver new technology and capabilities to clients in the merchant services space.

Integrated Payments, at its core, is a highly collaborative sales enablement and support organization. It is responsible for the research, identification, setup, onboarding and day-to-day management of various business partners and solution providers. We deliver unique, value-added solutions to the organization that will help win, retain, and grow client relationships by ensuring their positive experience is always top priority.

As Partner Manager, you will be responsible for the overarching relationship with ISV/technology partners. The Partner Manager serves as the primary contact for both the external partner and senior

department managers for critical communications and initiatives both directions. This is a cross-functional role supporting partners aligned to all verticals and segments related to payments.

Responsibilities & Requirements

• Prepare monthly & annual partner reporting

• Develop and execute reporting on partner engagement utilizing partner management tools

• Lead, foster and develop relationship with multiple internal teams to obtain a clear view of partners

• Identify common areas of improvement across partner ecosystems and develop executive communications to address

• Coordinate and conduct meetings with internal and/or external stakeholders to successfully complete all tasks and assignments in a timely manner

• Examine and help solve complex business problems while managing multiple priorities and strategies simultaneously

• Manage, track and report on assigned work covering status, next steps, risks, issues and timelines for completion showing progress made including highlights of major milestone accomplishments

• Leverage experiences past and present to identify opportunities to enhance and improve processes and outputs for ongoing improved efficiency and effectiveness

Required Skills: “Must” have these skills to be minimally qualified.

• Minimum of 5 years’ experience in financial services or related industry

• Solid understanding of various core terms and concepts such as Independent Software Vendors(ISVs), Independent Sales Organizations(ISOs), and Payment Facilitators

• Demonstrated success in managing and being responsible for multiple projects and priorities simultaneously

• Self-motivated and responsive with an ability to learn and adapt quickly, think and communicate strategically and proactively

• Strong oral and written communication skills, highly collaborative, with abilities to motivate teams, set and manage expectations internally and externally

• Ability to build and maintain relationships working closely with teams of other organizations and across the bank’s enterprise and lines of business

• Exceptional skill in relationship building at all levels of partner/client organizations

• Proficiency with SharePoint, Salesforce, Word, Excel, PowerPoint, Visio, and Project

Shift:

1st shift (United States of America)

Hours Per Week: 

40