Product Consultant - Point of Sale

Bank of America

3.2

(114)

Multiple Locations

Why you should apply for a job to Bank of America:

  • 57% say women are treated fairly and equally to men
  • 74% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • A competitive benefits and programs have earned us recognition by Working Mother magazine for more than 30 years.
  • Employee Financial Services offers U.S. employees financial education and special access to financial products, services and expertise.
  • Offers comprehensive domestic partner benefits to U.S. employees and incorporate sexual orientation into non-discrimination policies.
  • #JR-24048826

    Position summary

    olutions for our clients globally - across all segments and industries

    Our product organization is growing, and we are seeking a product consultant to join our merchant solutions team.

    The Point of Sale Product Consultant will play a valued role in supporting the day to day product management of our flagship Point of Sale solution. In this role you will be responsible for supporting the lifecycle of our solution, our front-end Android application that resides on our terminals and the web portal that our clients will operate within on a daily basis.

    You will be accountable for defining and documenting detailed business requirements, testing software, problem/issue research and resolution, project support and process development.

    Responsibilities:

    • You will work on a team tasked with delivering innovative and customer-centric solutions. You will work closely with internal and external cross-functional teams, including terminal and software development teams, experience design, commercialization, sales, and operations.

    Required Qualifications:

    • Detailed requirements documentation

    • Basic presentation creation

    • Issue management and resolution

    • Meeting facilitation

    • Understanding of Small Business client needs

    Desired Qualifications:

    • Experience working in the payments or merchant ecosystem

    • SaaS or Point of Sale product management

    • Change Risk Assessment

    • Testing process management and execution

    Skills:

    • Administrative Services

    • Attention to Detail

    • Collaboration

    • Reporting

    • Written Communications

    • Continuous Improvement

    • Oral Communications

    • Problem Solving

    • Process Management

    • Product Management

    • Business Analytics

    • Critical Thinking

    • Market Analysis

    • Research

    • Strategic Thinking

    Minimum Education Requirements: BA Degree or equivalent work experience

    Shift:
    1st shift (United States of America)

    Hours Per Week:
    40

    Learn more about this role

    Why you should apply for a job to Bank of America:

  • 57% say women are treated fairly and equally to men
  • 74% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • A competitive benefits and programs have earned us recognition by Working Mother magazine for more than 30 years.
  • Employee Financial Services offers U.S. employees financial education and special access to financial products, services and expertise.
  • Offers comprehensive domestic partner benefits to U.S. employees and incorporate sexual orientation into non-discrimination policies.