Service Delivery Consultant – Enterprise Compensation Process

Job Description:

The Service Delivery Consultant will provide diverse analytical, process, and project support for the design, development, and execution of Enterprise Compensation projects, initiatives, and process led by the Enterprise Compensation Process Team.  Key projects may include, but are not limited to, wage management adherence, Pay Inquiry, Market processes and Year End processes. 

The successful candidate will be able to:

• Balance effective management of multiple projects and processes occurring simultaneously

• Provide project support or take the lead on key initiatives across the broader Enterprise Compensation Process team

• Develop and implement process improvements in support of SIM

• Summarize/analyze data clearly and concisely to help drive fact-based decision making as part of overall project management

Required Skills & Experience

• Minimum 2-3+ years of project management experience or successful performance in a role with strong process focus

• Be a demonstrated self-starter and results-oriented professional who can manage own time effectively, prioritize tasks and manage multiple projects

• Must have excellent communication skills both oral and written, including ability to articulate recommendations and results at a level that resonates across many different audiences

• Demonstrate the ability to handle confidential information with discretion

• Relationship Management - ability to build relationships with multiple stakeholders

• WebEx and SharePoint proficiency

• Proficient in all Microsoft applications

• PowerPoint - ability to develop concise, effective presentations, including timeline/process steps for project completion

• Proven analytical and data management skills.

• Strong attention to detail; exercise strong quality control over own work.

Desired Skills

• Familiarity with Bank of America HR Systems

• Experience working with or in Compensation

Enterprise Role Overview:

A fully contributing member of a team or teams. Under the direction of a Service Delivery Manager, provides analysis in the support of the successful design, delivery, financial management, communication and/or administration of complex, corporate-wide HR product(s)/program(s) that may include Compensation, LD, Learning, Payroll, Shared Services or Staffing. Additionally, may be responsible for performing routine research and follow-up.

Shift:

1st shift (United States of America)

Hours Per Week: 

40