Bank of America is on Fairygodboss’ Best Finance Companies for Women of 2018.
Reviewers say women are treated fairly and equally to men
Reviewers say the CEO supports gender diversity
A competitive benefits and programs have earned us recognition by Working Mother magazine for more than 30 years,
Employee Financial Services offers U.S. employees financial education and special access to financial products, services and expertise.
Offers comprehensive domestic partner benefits to U.S. employees and incorporate sexual orientation into non-discrimination policies.
#22071712
Job Description:
Job Description and Responsibilities / Additional Information
Class Start Date - 10/3/22
Schedule - Monday-Friday, 8:00AM-5:00PM
Reviews enterprise risk referrals and complex products for fraud mitigation and regulatory reporting compliance. Responsible for case review, preparation and research and/or analysis of case and relationship activity to assess levels of risk and fraud. The incumbent will take appropriate action based on activity characteristics of greater complexity. The incumbent may perform back office functions related to research and resolution of fraudulent activity and service support. Assesses the level of risk and makes decisions which directly impact the customer experience and risk to Bank of America. Experience is gained through training, following established procedures and guidelines and research utilizing multiple systems and tools. Typically reports to an Operations Manager.
Job Requirements * Required Skills: “Must” have these skills to be minimally qualified
Prior experience analyzing and applying regulatory requirement to compliance practices
• Excellent verbal and written communications skills sufficient to interact effectively with all levels of management and staff
• Comfortable with multi-tasking and prioritization and able to work in an independent, efficient and effective manner in a fast-paced environment, while working cohesively in a team setting
• Strong attention to details with commitment to accuracy and quality while meeting production and quality goals
• Strong knowledge in Microsoft Office (Excel, Outlook, Word)
• Strong organizational and time management skills
• Fraud experience
Desired Skills
Cross enterprise product/channel knowledge
Critical / innovative thinker, to support management deliverables designed to set strategy and determine areas of opportunity within policy and procedures
Shift:
1st shift (United States of America)
Hours Per Week:
40
Paid maternity
Paid paternity
Paid adoptive
At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. Every day, we connect with 57 million customers, using our skills and expertise to help make their lives better.
We are committed to attracting and retaining top talent around the world to ensure we continue to deliver ...
Bank of America is on Fairygodboss’ Best Finance Companies for Women of 2018.
Reviewers say women are treated fairly and equally to men
Reviewers say the CEO supports gender diversity
A competitive benefits and programs have earned us recognition by Working Mother magazine for more than 30 years,
Employee Financial Services offers U.S. employees financial education and special access to financial products, services and expertise.
Offers comprehensive domestic partner benefits to U.S. employees and incorporate sexual orientation into non-discrimination policies.