#JR-24046671
organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for being the first point of contact for Treasury clients submitting implementation of treasury, cash management, card, merchant and depository product requests via email channel, and phone. Key responsibilities include handling end-to-end processing for moderately complex implementations and ensuring engagement of internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) as appropriate. Job expectations include working directly with the client to resolve implementation issues.
Responsibilities:
Implements standard and common Treasury product packages for clients
Monitors progress of implementation and end to end resolution as applicable
Responds to implementation requests received by email and phone, and questions from internal partners or clients
Conducts research using various bank systems to enable response to client questions and inquiries
Skills:
Attention to Detail
Customer and Client Focus
Oral Communications
Account Management
Adaptability
Analytical Thinking
Critical Thinking
Active Listening
Collaboration
Problem Solving
Stakeholder Management
Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
Learn more about this role