Sr Mgr of Experience and Education

Beam Suntory


Clermont, KY

Why you should apply for a job to Beam Suntory:

  • 5/5 in supportive management

  • Ratings are based on anonymous reviews by Fairygodboss members.


    Position summary

    Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.

    Sr Mgr of Experience and Education  

    The following position is open in Clermont Kentucky, United States.


    What makes this a great opportunity?

    The Senior Manager of Experience & Education plays a key role in the strategic marketing and management of the JBBDCo Campus experience.  The position is responsible for development of multi-faceted programming and new educational content, working cross functionally to make a lasting, positive impact on trade, single barrel, and consumer visitor experiences.  The role will lead a team of employees whose focus is on providing a unique, premium brand experiences and events. 

    This role is responsible for providing strategic oversight of our visitor experience including onsite events, product launches, single barrel selection programs (trade and consumer), nre Thief Your Own experience as well as all levels of experiences.  

    Based out of the heart of James B Beam Distillery in Clermont, KY.

    Role Responsibilities

    This individual will work to transform the hospitality capabilities at James B Beam Distilling, while also maintaining and building upon the core education experience. This role will work to deliver learning experiences that have a lasting, positive impact on the business.

    Utilizing your entrepreneur-mindset, you’ll deliver best-in-class, high-quality, engaging, and effective learning experiences.

    You’ll collaborate cross-functionally across internal teams and external vendors/partners to deliver learning and VIP hospitality experiences.

    Key Focuses:

    • Strategic development of all levels of visitor experience onsite at the distillery to include: trade, Internal stakeholders, whisky groups and consumers

    • Own the brand education training for all visitor experiences (consumer and trade)

    • Create and design, all distillery events, to include large and small format, targeting different audiences and occasions

    • Lead the development of the single barrel program at the JBBDCo distillery, for both trade and consumers and other VIP experiences (Thief Your Own, etc..)

    • Develop strategy for new product launches at the distillery, working cross functionally with innovation, marketing, commercial, and distillery teams 

    • Lead and manage legacy team in the delivery of trade and single barrel experiences

    Position Responsibilities:

    • Responsible for the creation and development of trade engagement and education programs
    • Responsible for the creation and development of consumer engagement programs and experiences
    • Responsible for developing and executing plans for excellence in customer experience and hospitality
    • Develop training program for onsite education & hospitality team
    • Accountable for the delivery of twelve-month event calendar
    • Lead VIP & trade team:
      • Accountable for recruitment, hiring and development of personnel
      • Accountable for implementation of annual goals and objectives
      • Provide coaching and development
    • Responsible for the development of single barrel program
      • Develop and launch consumer barrel program
    • Develop educational programming for education and hospitality teams
    • Build and maintain strong culture, creating an inclusive environment

    Qualifications & Experience

    • Minimum 8-10 years of experience in the Spirits industry
    • Highly energetic and motivating person – capable of building and championing Beam Suntory’s VIP hospitality vision
    • Strong organizational and problem-solving skills with the ability to prioritize workload and manage multiple tasks
    • Ability to work under pressure, balancing multiple projects in a fast-paced environment
    • Extremely strong communication (written and oral)
    • PC application proficiency in the areas of Microsoft Excel, Outlook, PPT and Word
    • Able to flex analytical and strategic mindset to think about the programming development process and ways-of-working in both the near- and longer-term
    • Understanding of spirits industry business acumen including knowledge of the three-tier system
    • Proven self-starter with a track record of driving results
    • Education- College Degree Required

    Physical Demands and Work Environment:

    • Physical Demands_: While performing the duties of this job, the employee is required to:_

    • Work Environment: The employee will encounter the following environmental factors while performing the job:

      • Inside and outside activity
      • Excessive heat and humidity
      • Slippery or uneven walking surfaces
      • Working closely with others
      • Working around machinery with moving parts

    At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.

    Get jobs straight to your inbox

    Anonymous company reviews, virtual recruiting events, and a supportive community for women when you sign up.

    About the company

    Industry: Consumer Packaged Goods: Beverages

    Beam Suntory was created in 2014 by combining the world leader in bourbon and the pioneer in Japanese whisky to form a new company with a deep heritage, passion for quality, innovative spirit, and vision of growing for good. 

    Our business has long-standing roots, but don’t be fooled. Beam Suntory doesn’t look—or act its age. From distilleries to offices to sales jobs in the field interacting with our customers on the front lines, we thrive together in a creative, energetic, and challenging work atmosphere that employees love.

    Why you should apply for a job to Beam Suntory:

  • 5/5 in supportive management

  • Ratings are based on anonymous reviews by Fairygodboss members.