Analyst, Talent & Culture Operations

responsibilities include:**

• Provide extraordinary customer service to internal clients, efficiently and effectively answering their queries, providing them with accurate information and / or sound advice while working to problem solve with them

• Create / update e-learning modules or other learning activities as needed on the Learning Management System (LMS)

• Project manage various talent and culture programs, coordinate with global teams to align on operational processes that are scalable and streamlined

• Manage attendance of in person / virtual learning sessions

• Coordinate logistical arrangements for learning events & training programs (e.g., room bookings, AV setup and other on-site support to ensure smooth delivery)

• Keep all process documentation relevant and up to date

• Create standard and ad hoc business reports on learning activities

• Support management of course testing and surveys

• Partner with stakeholders to support cross-functional Talent and Culture initiatives

Knowledge, skills and abilities / Experience required:

• BA/BS degree required, MA/MSc degree preferred

• 1-2 years of experience in HR, or a similar role, working in a fast-paced environment

• Proficient in Microsoft Office applications, especially Excel and Outlook

• Experience facilitating events with tools like WebEx and Teams

• Knowledge of learning management applications (e.g. CrossKnowledge & Workday) preferred

• Passionate about self, process and organization development

• Adaptable, logical and capable of flexing solutions to changing demands, anticipating the local, regional and global impact

• Comfortable working in a highly matrixed environment

• Proven ability to build effective and trusted relationships across the HR function

• Strong verbal and written communication skills, including the ability to effectively communicate with stakeholders and program participants via phone and e-mail.

• Demonstrated experience in owning the details and driving execution against a set plan in an accurate, efficient and timely manner, raising issues, questions and status proactively

For Wilmington, DE Only the salary range for this position is USD$65,000.00 - USD$82,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: https://www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.